Titi's Learning Academy — Attraction in Philadelphia

Please DO Not Bring YOUR CHILD HERE!! The director in this place Brenda is terrible and a Liar including Martha. my child was injured here and they both assured me that this injury was cause by my own child and when I demanded to get the video proof it clearly showed that the teacher Makayla pulled my child by his arm and caused him to get a sprain wrist. The staff tried to cover this up. If your child attends here make sure to always question what they tell you because they pretend to have your child’s best interest when they really don’t. The paperwork that was giving to me the day of the incident was poorly done and when I complained the director took the report gave me a new one with false information she completed it as if she was there when she was on vacation in Africa and stated that the teacher didn’t know how to do it. I still don’t understand how this center is still open with the way she operates this facility. Even her own staff (Brenda) complains on how she treats them and how rude and disrespectful she is. Parents who are looking to put your child here again you have...

Some staff members are unprofessional, constantly yelling at the school kids. The bus driver constantly yelling at the kids at pick up… Had my daughter nervous and uncomfortable. Also, I was charged over $100 while being on “suspended status” due to my daughter attending summer camp of 2023. I still paid to keep the day care services in place. however, they never told me the services were suspended. No communication, they also never refunded me (of course) and on top of that tried to charge me another fee stating I was backed up (meanwhile the services were suspended) you’re not supposed to get charged or pay anything while being on suspended status!!! A rep of the ELRC also confirmed I should have not been paying or getting charged. Also, the ELRC covers the deposit fee BUT TLA still made me pay the deposit fee. Another “customer” informed me her daughter had an issue with this place also concerning payments. I would not recommend and am still waiting to hear back about speaking to a higher up about the stupidity/ mistake on their end and to refund me my money! Y’all out here scamming...

Homework assistance is a joke , staff barely knows English so they cant help with homework even they wanted to . The staff are unprofessional n rude to the kids . They do not supervise kids at all , kids are being bite , hit , scratched n hurt by other kids so obviously they are not doing a good job of watching the kids . When they dont feel like coming in certain days they call "staff meeting" so center is closed making working parents to find another paid option when they are already paying for center . Hopefully your child understands Spanish cause they deem your child as uncooperative if they don't follow rules given to them in Spanish when kids don't...