Total Networks - IT Support Phoenix, Managed IT Services — Attraction in Phoenix

“Shawn is a superstar!!!! We have enjoyed him and are so impressed with his expertise, his calmness in handling every situation and his attention to detail. He listens to every problem and quietly fixes it. Never in the 25 years that I have been here have I experienced a more educated, professional who not only knows what he is doing but does it with grace and without talking down to the employees and professionals here that are not as technically savvy as he is. Thank you Shawn!!! Linley is always quick to respond to my needs and follows through with anything that we are needing and has always been very kind and...

Thank you Total Net Works for the years of assistance you have provided for me. Some of my problems have not been easy for the techs to figure out but they never give up on me and always have provided a solution to my technical problems. Each of your Technicians have been so nice and very patient which calmed my nerves when my computer would not cooperate with me. :) One way or another they never give up and stay right with me until the problem is solved. You have such a great caring company and I am so very grateful for such excellent service! :)

Thank you again, Bonne...

Thanks Scott! Some people in your office would say my expectations are very high and it’s hard to get a good score out of me and that may be true, but you deserve the scores I've given you today. You kept me updated every step of the way and you were really on top of the situation. You are a great addition to the TN team. Thank you for all you have done on this ticket. I not only look for TN to resolve the issue, but I look for the customer service piece provided a long the way. You nailed on both counts. Well done...