Water Country Water Park
Water Country Water Park things to do, attractions, restaurants, events info and trip planning
Description
entertainment
family friendly
Water Country is a water park located in Portsmouth, New Hampshire, United States. It opened in 1984 and was owned by the Samuels family until they were bought out by Festival Fun Parks in 2000. The park is now owned by Palace Entertainment and has a number of slides and swimming pools that range for all ages.
attractions: The Outlet, restaurants: Vida Cantina, Portsmouth IKKO II Japanese Sushi & Steak House, Haps, Dough Craft Pizza, Fresh Press @ The Green, Chef Huang’s Asian Fusion, Bangkok Street Thai Kitchen, 99 Restaurants, Eight Square 八方 - Chinese, Sushi & Bar, The Juicery
Ratings
Description
Water Country is a water park located in Portsmouth, New Hampshire, United States. It opened in 1984 and was owned by the Samuels family until they were bought out by Festival Fun Parks in 2000. The park is now owned by Palace Entertainment and has a number of slides and swimming pools that range for all ages.
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Collection of Water Parks Around Boston
JeanJean
730
TLDR. After 3 visits (one in '20 and two in '21) I would say that their major issue is a HUGE line to enter the parking. Be prepared to spend more time there than you've spent riding from Boston to their gate. So it's 1 hour from Boston to the gate and then another hour in the line. No toilet! I've started to write this review in a huge line (50 cars or so) to enter the parking. My experience is 2 stars so far. Only one of 2 gates is in service. Update. The line to enter the parking was 55 minutes long. Because they keep together those who need to pay for the parking (couple minutes for every car) and those who paid online (basically scan and go - 10 seconds). I've called them with complain. When they've opened the second lane, drivers start trying to skip the line and several conflicts between tired drivers happen. The process in not organized well. The entrances experience was quick and easy. They had 3 (three!) team members checking the tickets. Since only one car is entering parking per minute, they were not busy at all. Why not to send one more person to the gate? Another annoying thing - half or more of their water slides are not in service (June 13th '21). You know what it means - half less fun, twice more time in lines. Kids were disappointed. We end up having great time, but the check-in issues and closed slides spoiled the experience. So 3 stars seems to be fair. Good things to mention: A lot of lifeguards, felt safe about kids Very clean. Good restrooms and changing cabins Plenty of sunbeds, chairs, picnic tables. Many of them are in the shade. Easy to find a space for your family. P.S. After another visit on June 20 th I'm changing my review in 4*. They've opened almost all slides and today all 3 gates were open to enter the parking. However, we still spent an hour in a line to enter there. Not fun! They should organize the express entrance for those who have already purchased the parking online. It will be 5* overall experience then.
Maxim RoslyakovMaxim Roslyakov
40
It's not ALL bad, but there were some things that rubbed me the wrong way. I got there with company around 11:00, and there were 4 lines of cars about 400 yards long. It took (and this is no exagerration) an hour and 20 minutes to get to the parking gate, to pay $20 to park on top of a $45 ticket. Luckily the other people in my car had purchased their own tickets and I didn't have to pay for a family day out out of my own pocket. If I HAD paid for everyone I'd have left a 1 star and I'll get to the reasons for that in a bit. Unfortunately the ticket I bought online was for the OTHER Water Country in Virginia by accident, so after waiting for an 1:20 to get in I was instructed by the customer relations guy to go to THIS Water Country's website to buy another ticket (on my phone, with my card, they don't sell tickets at the door) and he gave me a slip to call their customer service for a refund because this is a regular problem that they have. Guy was respectful and courteous and nothing against him but the company's legal team should be able to afford this issue. I mean, there were THOUSANDS of cars in the parking lot/lawn area which is dry and unirrigated so I know that parking lot upkeep between mowing/fertilizing/etc. is next to nil, I wouldn't be surprised if the entire staff's weekly payroll isn't paid in 2-3 days tops in just parking fees alone. My issue is though that by the time I parked and we got IN to the park and after waiting in line for 2 hours from waiting for parking, to waiting in line to get a locker to put our phones and keys away, it was almost 1:00 and the park closed in 5 hours. I will say that bag/cooler security check in was quick, fair, and minimally invasive which was a pleasant surprise. They wasted no time.
Dylan The MansfieldDylan The Mansfield
00
You can expect this place to be packed. Lots of people complaining about that but it is what it is. There were several other problems I had with the place. The park is old and they’re not putting any money into it. The cabanas are super pricey but run down. The carpets are growing moss on them and are disgusting in the cabana area. Our cabana was $169 and didn’t even have a fridge or a safe for valuables. Lockers are included with cabanas but they had no keys for them because “they are all broken” so we couldn’t have one. They then offered to charge us a fee for a locker located elsewhere on the property. We took our chances and luckily nothing was stolen. Parts of the lazy River were roped off causing massive traffic jams and making it a lot less fun. There weren’t enough tubes in areas where they are provided which likely is intentional to encourage people to spend $10 per tube to rent them. Then you have to haul them around with you all day. Moreover, the staff have no idea what’s going on. Every time you ask a question, the kids say they don’t know - even to simple questions like where to get tubes for the water slides. They just don’t know. The wave pool is weirdly split in half so you can’t go in the deep end. This makes it incredibly crowded. I’ve been to their sister park in Florida and this was not the case in their wave pool. Not sure why they do it here. My daughter went on the water slides and noted that there was no one there pacing the ride telling people when to go. She said a few moms were standing there telling kids when to go so they wouldn’t crash. This entire day was very, very expensive and we did have fun but it would have been better if the place was run efficiently and safely and it wasn’t so run down.
Tanya ParkerTanya Parker
380
I'll put my 2 cents in even though I know it will just be deleted like my friends review was. Your company should be ashamed of themselves by how poorly you all handled everything Yesterday July 23rd 2022. What was the point of buying ahead online for not only admission tickets but preferred parking when my friend got their to be told preferred parking was maxed out by 1130? My group stood in the blistering heat for over an hour just to get into the park and someone passed out in fr9nt of them and one of the children whith my group was so shaken by it the family had to leave and didn't even get to enjoy the park at all. We were also told by your own staff that by 1030am you were already at capacity yet you were still allowing people in the park??!!?!? It was so unbearably overcrowded that even the water was luke warm. You have nothing but children running this place. We had 2 handicap people with us and were told we couldn't exit the park the way we can in when our vehicle was purposely parked near that entrance for easy access to leave later on. Had we known that was the case we would have parked closer to the other entrance but the children you have working their said nothing. The only person their that was helpful was a young lady who worked in the first aid office who was kind enough to wheel my friend's handicap mom to the entrance all the way to the car. That girl deserves a raise but honestly your company doesn't deserve her employment their.
Lori DumaineLori Dumaine
280
We booked online 2 seniors, 3 adults, one junior and a toddler along with a Cabana. We tried booking a parking pass but that didn't seem to work so we paid when we arrived and there really was no line into the lot on a Tuesday morning though there were a lot of people and cars already there at 11:30a.m. We were disappointed that the wave pool was closed and had been closed for over a week with no notice of that on he website as we were really looking forward to that particular feature and our cabana was close by it. Still, we went around the floating river several times and down a number of the slides with not too long a wait at any one of them. The staff were helpful and we ordered food delivered to our cabana: wraps, a large cheese pizza, a couple of pretzels and a couple of drinks. The wraps we ordered came as salads and the server was very considerate and helped us get everything we wanted. We had some fried dough on the way out and thoroughly enjoyed our day at Water Country the above mentioned notwithstanding. Keep in mind they are a cashless site so be sure to bring a debit or credit card for all your purchases.
David EveryDavid Every
60
Nearby Attractions Of Water Country Water Park
The Outlet

The Outlet
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(24)Click for details
Nearby Restaurants Of Water Country Water Park
Vida Cantina
Portsmouth IKKO II Japanese Sushi & Steak House
Haps
Dough Craft Pizza
Fresh Press @ The Green
Chef Huang’s Asian Fusion
Bangkok Street Thai Kitchen
99 Restaurants
Eight Square 八方 - Chinese, Sushi & Bar
The Juicery

Vida Cantina
4.3
(634)$$
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Portsmouth IKKO II Japanese Sushi & Steak House
4.4
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Haps
4.3
(163)$
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Dough Craft Pizza
4.2
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