O'Reilly Auto Parts — Attraction in Post Falls

Have used this location for two years, spend money here almost every month, and never had service as bad as today. Yesterday, I went and purchased Motor Oil and a filter for my Subaru WRX. The MANAGER, of this store sold me the oil and the filter, and this morning I drained the oil out of my car, threw on the new filter, and opened the jug of motor oil to find it filled with used Motor oil.

So now, I cant drive my car down there because i drained the oil already, cant put this dirty oil in my car, and its snowing hard today!

I called down and told them the situation, and asked if they could have their parts deliverer run oil out to me, and they told me they ONLY make deliveries to businesses, even though this was clearly their fault. Mind you, Im literally a 5 minute drive away.

Ended up having to pay $40 to uber down there to get my oik exchanged and i asked them to give me my money back since i had to spend it on an uber to get down there and the same manager that sold it to me just refused and told me its not her problem.

Ive spent over $5000 in their store in the last year, and this is the last time i ever give them a dime...

My wife called me and told me her battery light was on, so I called O'reilly's and had them hold an alternator for me until I got off work and could fix her car (which was excellent service by them). Everything looked good under the hood so I tapped the alternator with a hammer and it started working again. I called O'reilly's back to let them know I wouldn't need the alternator because tapping on it with a hammer made it start working. The guy literally laughed at me and said he's never heard of anyone doing that before (obviously has little experience working on cars) and told me its just going to go out again in the most condescending tone. I'm aware there's a good chance it will go out again but decided to wait and see before spending the money. If it goes out again I will not be buying it from...

Always helpful with my questions about truck maintenance.

I was driving 200 miles 1-way for a job interview. On the way back my "check engine" light came on 150 miles away from home.

Terrible thing to see on the freeway. I pulled into the next town (The Dulles, OR).

A team member ran a diagnostic and it turned out to be failing oxygen sensor, causing the alarm.

While the party line is, "this should be checked by a mechanic, before traveling. For safety."

I felt that our conversation was detailed enough that I was confident driving the rest of way home was not dangerous to me or my truck.

I purchased the oxygen sensor they had in stock, so I could fix the problem when I got home safe. ASAP.

Thank you for taking the time to help me, when I needed it the most...