The Gateway Family YMCA – Rahway Branch — Attraction in Rahway

I honestly don’t recommend anyone to go to YMCA. I was going to Rahway facility to use the pool and I found the water a little cold in many occasions. I was waiting to see if this was fixed, but it wasn’t. They mention a temperature pool in their website, but they don’t keep it at that temperature. I also notified the staff members about this, but I didn’t see a change. That’s why I decided to cancel my membership at that moment. So one day i called and I was directed to the YMCA director Leonardo from Elizabeth facility to cancel my membership, and it was not easy to speak with him. He told me that I would need to come to the facility to sign a paper and that I would be charged an extra month. I asked him, “how can you charge me an extra month if I am not happy with the service at YMCA??? I don’t want to come back.” His answer was “ I am sorry that’s the rule.” I was hoping he would understand my situation and let me cancel my membership. I felt I was forced to pay an extra month for a service I didn’t like. Can you guys...

I joined YMCA an year back. We had a family membership. There isn’t a single thing about this place that we don’t love. My daughter loves going for her swimming lessons. There’s always a life guard on duty in the pool area with a smile on their face all the time. And this place is huge. I was so surprised to see the cleanliness around. The washrooms are squeaky clean, in-fact the entire place is super nice n tidy. They have a kids play area with some toys and stuff and a care taker to look after them ! Kids can play around while parents can simply work on getting fit . Additionaly, they have summer/spring activity programs too with some extra fee. Their programs are way too good including , Zumba, Yoga, strength training and all. I found the membership a bit pricey howver one of my friends joined it when the membership fee was fully waived which i think is a great idea. Therefore, 5 stars to YMCA Rahway Branch for doing...

Horrible Horrible! I paid close to 500 dollars for swim lessons for my kids just for them to keep canceling because they were short staffed. They told me they would refund my money back in Sept! Its now November! No refund yet just the run around about technology errors. Do not waste your time here. Oh and I registered my kids for the previous session just for us to come in and go to the pool and be told we were not registered for sessions. They actually came in and told us this in front of other members. How embarrasing and they were WRONG! I had to show them my bank acct with the payment for them to see that we did register. They then had to add a new slot fo my kids because they had given away our timeslot and were not even nice about fixing THEIR ERROR! Horrible. I wish I could...