I’m usually not one to leave reviews and low marks but the experience we had was. I attempted to reach out the normal ways but didn’t get a response. My son Christian had his 12th birthday at your location last Sunday afternoon. I did fill out the party feedback form but I wanted to let you know I now have further complaints. He had the strike package and I think we all got was the gutter ball package. Before leaving some of my son’s guest complained of stomach pain. We thought that they had just had to much running and cake but I was mistaken. Both my son and girlfriend both came home and had extreme stomach discomfort and bowls. The night went on and I I began to as well. Yesterday both my girlfriend and son were both out ill due to nausea and diarrhea. I also heard from multiple parents that their kids were out of school due to food poisoning like symptoms. The only things we all had in common was pizza from your establishment. Pizzas were both under cooked and over cooked. The first pizza we received was burnt after being 30 minutes late and we got nothing other than sorry ....The morning crew doesn’t do anything for the night crew.” The party next to us had pizza cooked and sitting out way before they could even eat it! It was cold and burnt from what they told one of our guests parents. The next two were both rushed out of the oven to save face ( in my opinion ) and still doughy after delaying by opening presents. We were only told by both the front desk and concessions staff that no one really knows how to use the new oven. I understand you have a new oven but someone should be able to cook a dang pizza. Also cooking food all the way to not cause patrons to get sick should be a priority for anywhere that serves food. .... Especially those that paid over 200.00 to be there. I waited few day to see if I would get a response from the feedback or email I supplied but I see that was just a way to get addresses for mailing lists and not an actual wanting to improve experiences. Overall now I have a son who had what started out to be a great day with friends for his birthday end up with nausea and embarrassment. I end up with 6 free games of bowling and a day missed of work to take care of two sick people. All I got was sorry here is the bill. It’s my opinion that something other than taking one pizza that we never received was refunded. As a family we enjoy bowling but indefinitely don’t see us at your establishment again after this...
Read moreVery nice bowling alley! Has the nicest facility of all the buffalo lanes. In my opinion, the nicest in the triangle area. The newer oil machine combined with their house shot makes for consistently good scores for most bowlers I know who have bowled there. They do charge a little bit more than Buffalo south but is still reasonable. Buffalo lanes bowling alleys cater to the league/tournament bowler more than the recreational bowler. I don't think recreational bowlers notice the difference but league bowlers definitely do. A big part of why I started going to buffalo is because they don't serve alcohol. There is less jack assery as a result. Big deal for a recovering alcoholic but also a big deal for families bringing young kids to bowl. I have easily bowled 1000 games between the 3 buffalo lanes. In that time, I've only had ONE pin setter or ball return issue EVER. I bowled a league at AMF last session and had multiple lane machine issues EVERY time I bowled. Worse is that I had significant damage done to 2 brand new bowling balls that I know wouldn't happen at buffalo. In the event it did, I know Buffalo would make it right. AMF certainly didn't. In my opinion, the greatest asset that buffalo north has is it's pro shop operator Matt Taylor. I have been trying to find a good PSO for years. Matt took time to come out, watch me bowl for 30 minutes, mark positive axis point, watch ball motion and even give a pointer or two. I have 5 different drillings in my 15 bowling balls as a result of trying to find a PSO who could sort out issues. I finally found that guy. Although getting approximately 12 balls plugged and redrilled isn't cheap or ideal, I'm excited to have all my equipment match. This will significantly help with...
Read moreThis place has really gone downhill.. It used to be a great spot for adults to get together on Friday nights to do the midnite bowling, but has since turned into a circus with rowdy teenagers. A group of 4 of us decided to come out for a good time last night and it was anything but that. Teenagers beside us were abusing the lanes and unapologetically stepping into our lane because they were goofing off. It is one thing to have fun, and I know kids just wanna be kids, as well they should be, but they need to be more mindful. These kids had adult chaperones and they just sat there and continued to let them be disruptive. As far as the bowling alley itself and the employees, nobody could not hear the spotter and when you went to collect your prize, he would say he wasn't paying attention. At the end of the night our monitor said we had 5 minutes left to bowl, but the employee came down the lanes violently yelling at us to stop. Again the Mic did not work so we didnt hear him. As an adult I do not appreciate some kid yelling at me like I'm one of these rambunctious teenagers. It is unprofessional! My advice to you, get a new microphone, sync your monitors to the time the spotter has and perhaps let adults have lanes away from teenagers. Will not be back if this is what I...
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