NetTech Computers — Attraction in Rancho Cucamonga

Every now and then I would go to Advanced Computer and Technology in Upland to get some computer parts. Last I was there a few weeks ago , his store was barren and he didn’t have a computer tech working in the back. It’s not hard to believe because this guy has no personality.

Then I found NetTech Computers right down the street from me.. This place is new to me and so I called a few times inquiring about some issues I had relating to my desktop computer. I’ve had a decent and honest conversation at the other end of the line every time. So I drove down to check the place out and found this shop looks much better , and more professional than anything else in town. Recently I called back about their desktop computer power supplies and he was totally patient with me and gave me and the time of day to answer my questions. That day I took a short drive down there to talk in person and found they gave me some good advice with my computer issues. I ended up buying one of their quality Power Supply Units for my Desktop computer that comes with a 3 year warranty .

Now my computer runs great.. As it happened , it was the new EVGA 500W PSU I bought from Amazon that was faulty after all , and it caused all my problems as the computer would not start up no matter what I tried... Thanks NetTech for the friendly advice and for selling me a good quality product that works great.

Best regards to you and you’re business. ...

I'm the Network Administrator for a St. Louis based business. Our main shipping/receiving warehouse is in the Inland Empire area. We had a server that was making some noise on a Friday morning at that warehouse so I called NetTech to see if they could send someone out to evaluate the situation. Fortunately, they were able to get a tech out quickly and communication was great. I was told that there was a lot of dust and dirt that needed to be blown out which wasn't a surprise due to the warehouse environment. The tech blew the dust and dirt out of the server, put it back in the rack, powered it on and left. I was told everything was fine.

I found out the following Monday that the server was offline and had been through the weekend. I could not even ping it. I did some troubleshooting with someone on-site but with no luck. I've been leaving messages at NetTech to have a tech re-visit the site to get the server back online. It's been a daily phone call for two weeks but I am not able to get a response.

It's not a complicated call or request. The lack of response, poor service, and questionable work on-site is enough for me to look for...

My experience is that the guys here are knoledgeable and professional. The bad reviews are people that fully dont understand the PC service business and also when someone builds you a computer they build to budget and users needs. When you went in here they asked you a bunch of questions your lack of knowledge of computers shot you in the foot not the company. I have been building computers for years and I can build a cheap inexpensive unit for just jumping on the net. Or a computer for processing gigs of video. Also AVG is a good product however like many anti-virus software programs they do not all catch everything that comes down the pipeline. Avast is great too and its free for home use. Keep up the good work...