CTS Computers — Attraction in Raynham

In all seriousness, if your computer needs service, upgrades, or if it just -- technologically speaking -- is a dinosaur in need of replacement, CTS, quite simply, rocks! Dealing with CTS since 1995 and I'm surprised I have never reviewed them before now. Hung Tran is probably the most helpful person I've ever met and he's always willing to help the customer in any way he can. I have referred him to a great number of people all of whom referred their friends and acquaintances to CTS as well. He can build you a monster of a computer cheaper than the ones that sit on store shelves for 5 to 6 months at a time - fading into obsolescence before you even buy it. He can build you a machine with cutting-edge technology more times than not cheaper than the ones on the store shelves. As always, any computer you purchase from CTS qualifies for free installation of the upgrades - you pay only for the part and never pay so much is a dime for the installation of said product. always gotten my computer back in a very timely manner I've never had to bring it back for any adjustments or Corrections or because something is wrong it is always done right the first time and I love them for that. If you should go there once you'll be come a loyal customer. They also own a CTS...

Raynham location.Brought my laptop in for a corrupted bootfile after an auto update back in 2012. While I was waiting the manager made 2 phone calls to customers saying they needed new hard drives, I got a bad feeling but dropped it off anyway and explained the issue.Of course I get a call two weeks later and he says I need a new hard drive $90 plus $60 for the diagnostic & install.I went in to pick up the laptop after refusing his diagnosis and argued that the odds of the hard drive being damaged after an auto update are tiny. I said it just needed to be wiped and have a fresh windows install. He said no way, its the hard drive and charged me $60 and sent me on my way with my "broken hard drive". So I took it upon myself to wipe the hard drive with the appropriate software and reinstall windows, then updated, and its 5 YEARS LATER & THE LAPTOP STILL RUNS FLAWLESSLY WITH THE SAME ALLEGEDLY "BROKEN HARD DRIVE! So folks, that's all you need to know about this business and how they make their money. I decided to write this review 5 years later because I saw they were still in business and I cant imagine how many people they have taken advantage of since then. Raynham ...

I called just after Christmas and told them that I was getting a message on my laptop that the AC adaptor had a problem and that dell told me I needed either a new battery or a new input. They took my name and number down, and said if they could find the part they'd let me know. Over a month later, I called to see what was going on and they said they've had my part and to come in. I went in and they insisted I gave them the wrong model of my computer, which I 100% did not and then they told me I only asked for a new battery, which is also wrong, but they didn't even get the right battery anyway. Then they told me if I wanted my computer fixed, I'd have to either leave it there, or come back in 2 weeks and pay them $150 because they ordered the wrong parts. Really upset, because I really need my computer for school, and now it's still busted, never coming back...