I was told to get my wedding dress altered by the seamstress there and it was a nightmare of an experience. She told me she could make a lace veil, but then last minute told me during my "final fitting," just days before the wedding, she couldn't and did not give me time to order anything. My dress wasn't fitting properly and I couldn't figure out why, but the seamstress said it was a loose strap so I believed her. I finally got the dress two days before my wedding and when I tried it on the day before, I noticed the problem was it was way to big. It was supposed to be a form fitting dress and I could literally grab a fist of material on both of my sides. It was that loose when I gave it to her so I'm not sure what she did to take it in. I was constantly pulling on my dress the day of the wedding and the way it fell because it was so big, I looked pregnant. I also attempted to start the alteration process when I got the dress but she told me to wait two months before she would even take it. Hearing that, I shouldn't have ever given it to her. Whatever you do, do not use their seamstress. The owner was nice and trying to help when he could, but everything was so last minute it was...
Ā Ā Ā Read moreI have had multiple encounters with Tuxedo Den and have been more than impressed with not only their pricing, but also the amount of service they provide. They did a wedding for a close friend of mine and were very prompt in responding to a last minute fitting issue we had. They came out in their van to a wedding over 40 minutes away and got all of the groomsmen squared away.
Also, their selection of business suits and quality of fitting & material was very impressive. They are always prompt in returning calls, fulfilling special orders, and staying competitively priced.
They are like the dry cleaner you use for 20+ years, consistent delivery of high quality.
If you want to have a relationship with people who will remember who you are, contact you quickly and maintain flexible pricing, then make the investment...
Ā Ā Ā Read moreAfter a horrible initial experience at a āwarehouse for menā I was referred to Austin at Tuxedo Den. Night and Day doesnāt begin to explain the difference in quality, service, and overall experience.
Austin takes great pride in his work and is much more knowledgeable than anyone at a chain store. He explained absolutely everything in a way that anyone would understand, and any minor concerns I had (from my own curiosity, not from anything done wrong) were met with calm reassurances, explanations, and a healthy dose of humor.
On top of everything else, heās just a good dude. To sum up my overall experience, consider this: I actually ended up inviting him to the wedding. Not kidding!
Donāt hesitate - make the right choice and go...
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