Marymoor Live Music Venue — Attraction in Redmond

DISABLED PEOPLE ARE NOT WELCOME AT THIS CONCERT VENUE, AND THEY WILL NOT BE ACCOMMODATED. THEY WILL ALSO BE EXPECTED TO PROVE THEIR DISABILITY TO THE PUBLIC, WHILE STILL NOT BEING ACCOMMODATED. Last night, I was very excited to see my favorite band of all-time play live at Marymoor, which was my favorite concert venue until now.

My husband and I have brought our folding chairs to Marymoor concerts multiple times without issue. Admittedly, they are tall chairs, which is why we always find a spot towards the back of the general admission area. We took these same chairs to Summer Camp 2016, Summer Camp 2017, and Flight of the Conchords without any complaints. We've seen other people bring higher backed chairs with umbrella coverings on top to this year's Summer Camp, and they were not told to remove their chairs.

Last night we happened to sit in front of a man's children, and he became very concerned about the rules of chairs at Marymoor. He threatened to get park staff involved if I didn't put my chair aside and sit on the ground. I politely told him that I have no other chairs and I have Rheumatoid Arthritis that is aggravated by un-supportive seating, like the ground. This condition is a disability, one that I can easily prove with my doctor.

The man was not satisfied, and his children had not only one spot with their chairs, but another spot in front of their parents, where their chairs could be moved and their view would not be blocked by my chair. The man got park staff involved, and he refused to take my offer to switch spots, so I could be behind him and his kids. He said he was concerned about the rules, meanwhile there were several people around us with high back chairs that were not told to remove them. When I brought this to the attention of the park staff, they told me that they would be forcing people to remove high back chairs before the main event, which never actually happened.

I was forced to sit on the ground, making my arthritis flare-up in my spine absolute agony for me for the entire show. I essentially paid $40 for a terrible view of my favorite band while causing myself great physical pain, because not only does Marymoor inconsistently enforce its rules, it also forces people to bring their own seating and make disabled people sit on the ground if their chair happens to be a little too high, while others are allowed their high back chairs without any fuss. If you're going to be so particular about your chair rules, I recommend Marymoor's entrance staff make that clear when they're looking through our things at security OR actually invest in chairs for their venue themselves. The money I've paid for each event is more than enough for Marymoor to pay for their own seating. It will save your staff the time of unfairly discriminating against people with high backed chairs and disabilities, and that will make you less liable to a lawsuit.

With the extra pain I'm now enduring after paying $40 to make my chronic pain condition worse, while being forced to embarrass myself in front of a bunch of concert goers to prove my disability to a strange man and a park staff supervisor, I'm pursuing litigation against Marymoor's concert staff. I'm in contact with a lawyer who specializes in disability discrimination. I do this not just for my own situation, but for every concert goer with a disability that isn't easily seen and who are often discriminated against unapologetically like I was last night. What disappoints me the most is that I will never be able to justify paying for another Marymoor Concert again after this horrendous experience, and I'll have to share that experience on social media to warn other disabled concert goers that they are not welcome or accommodated at...

I have a few comments about your staff at the concert venue. This staff is incredible. They went above and beyond with my friend and I on 09/09/2022 at the Rex Orange County concert.

I am not from the usa and my friend and I travelled here specifically for the concert. For two young adult females travelling alone in a new country, is absolutely terrifying. After the exciting concert we wandered over to the designated pickup area & ordered our Uber. With both our phones on 2 and 1%, we waited for the Uber, making sure to memorize his plate number and car type for when he arrived incase our phones died. And so they did. We sat in the rain for about an hour waiting for an Uber that was not coming. As the parking lot cleared it was becoming obvious that we were pretty much alone and no Uber was coming. But you know who did? The incredible staff. With tears in my eyes I explained to Dave and Sam who were in the parking lot that we had no one in seattle, both our phones were dead, and no way to get to our hotel 45 mins away. Dave immediately jumped into action walking us around and trying to examine the last few cars in the lot to see if they were ours. He made jokes and tried to calm us down, and was incredibly caring and helpful. He then called Sam, and asked her to take us up to the little customer service booth thingy. She did. We got warm in the car and he gave us his best wishes, telling us to get home safe. Thank you Dave. You turned my frown upside down. Sam was kind enough to drive us up to the customer service hut thing and got us warm. She got us a charger for our phone, a jacket and a blanket to warm up. She charged our phones and introduced us to kristy. Thank you Sam. Kristy was so so kind, she made conversation with us and made sure we were okay while ordering an Uber. She talked to us and comforted us. She then went so above and beyond that she walked us out to the Uber and checked the liscence plate to be sure we were getting in the right car. She was so sweet. Thank you kristy.

This staff made us feel safe in a country that’s not our own. And made us comfortable even though we’re out of our comfort zone. Thank you to these 3 for making sure we got home safe. You’re the best. 6/5...

I saw a concert here last Thursday, and, while I've been to the venue before, there were a few major issues that will have me questioning whether it's worth it to return again.

1 - The traffic issues needs to be figured out getting cars into the park and parked faster. This wasn't even an issue with I-5 traffic - it was literally just the off-ramp that traffic started. It took us an hour from the I-5 exit to our parking spot in the lot, and I missed 20 minutes of my favorite band playing at the start, even though we left 1 hour and 20 min from downtown Seattle to "get there extra early". The parking attendants were also confusing in how they directed folks, which didn't help. But the experience could perhaps benefit from having some traffic police stationed outside the park getting cars in smoother from the exit.

2 - (I saw someone else post about this recently in another review): The concert I attended wasn't even sold out, yet by the time we got there, because of the hill, there was practically nowhere to sit and see the band. I saw others come in after me (who had been stuck in the same off-ramp traffic) who had to stand in the back holding their chairs because there was literally nowhere to sit. We were sitting leaning backwards which was uncomfortable.

This isn't a problem at venues like Chateau or the Zoo, b/c they both have one giant valley of a layout, so I really recommend that this venue (Marymoor) NOT sell so many tickets - it really does ruin the experience for folks :( There were a lot of unhappy folks around me who were sitting on the backside of the hill and couldn't anything.

3. I usually am not the person to complain about sound quality, because usually I can't tell, but legit the sound was so bad. My partner thought it was maybe the pairing of the two very different bands and the sound guy was struggling? I don't know, but it was so noticeably bad that you couldn't hear the singers well, or if you could hear them, you couldn't understand them.

It's really a shame b/c I've been to concerts well over 10 years ago at Marymoor, and I don't ever remember it being this bad. I can't find it to...