Was on the phone with me I asked if they had a device in stock for me (before I drive 30 mins out) he said they carry it but hes not sure if they have it in stock at the moment that I should come over & look for myself cause hes busy with a customer. The reason im calling is so I wont make the trip & waste my gas to find out they don't have it that's the reason I CALL. Also if you're busy I understand just tell me to hold & I'll wait a bit. Don't just hang up on me & expect people to drive over there & not have what they asked for. Cause you're not gonna waste my time & gas cause you simply don't know how to communicate to another human being!
Reply to the owner: If you would have paid attention you would've heard me say "Do you carry any MIPOD DEVICES" how can i ask for a flavor pod if I dont even have the device for the pod?! And another thing dont call me asking to change my review and tell me we got disconnected cause you said "idk I'm with a customer rn you have to come here to see for yourself, so yea thank you if you can. Just come here and look for yourself" then as I was in the middle of explaining why I cant go and why it would be idiotic for me to go without knowing what you have first. You said thank you & hung up. NOW another thing every customer should be TREATED and PRIORITIZED the exact same way, a CUSTOMER is a CUSTOMER whether in the store or over phone don't limit your customer service just because they're not physically there. Now to respond to changing my review I will not, because everyone needs to see what you're customer service is like. You need to learn how to communicate to human beings first and foremost. "We work very hard for 5 star experience!!" apparently NOT very...
Read moreJust went to the smoke shop to buy 2 XXL Puff Bars and as soon as I get in my car to try them out, they both don't work, so I go back in there and I had to try and open about 5 of them in the store because they all didn't work. After the 6th & 7th package opened, they seemed to work. So I went home and I tried one of the bars again and it was blinking, (mind you I hadn't used any of the puff bars till i got home). I tried calling the store to see what was going on but nobody answered. If you go to the store, be aware of the products you buy and try them out at the store. They seem to be having a problem with all of their products. Never returning back to buy any of the products.
Response to Owner: So you're telling me that in order for you to do the job you're SUPPOSED to do I have to change my review to a 5 star? haha. I tried changing the Puff Bars a couple times and they didn't work. I just got home and they didn't work AGAIN. I called the store and you didn't answer so I wrote a review. So instead of you trying to fix my problem, you came online to write something back instead of answering my call? I wasted my money on a product that didn't work. I tried contacting the store and that didn't work either. It's your job as a owner to help the customer feel satisfied. As soon as I get my product changed, I'll change my review. Until then, this review is gonna stay here so...
Read moreTERRIBLE, HORRIBLE and a bunch of BULL. There is nothing of discount from this store. I pretty much got robbed and scammed from shopping here. Prices are doubled. Got a vape that doesn't charge the batteries and was given batteries that didnt came in the original package, and not working properly. On top of that he tried selling me more batteries after selling me defective ones. Told me to buy a battery charger when the vape is suppose to charge them. Doesn't make sense. He pretty much didn't know how to operate the vape when asked to explain how it works. Was only given 24 hours to return if it didnt work cause they probably knew it would have issues later on. You can get the vape cheaper online. Should of known better. Store must have alot of friends and family members leaving good reviews. And don't you dare reply talking about sorry you had a bad experience cause you won't care to do anything about it and I don't want to hear it. I'm sure you needed the money. Should of just asked for it. I would of given it to you. Thanks for being crooked....
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