This review reflects my issue with the man manager the ladies there are nice. First of all the Manger was a man I don't know his name the lady I called was nice and told me to come and she would resolve my problem. I went into the store purchased over 100$ worth of items for my granddaughters birthday. I work at UCR I will let everyone all staff and the Riverside community and the Raza know how this man is and how he accused me of not being honest. I paid for my items went home and realized a bag was missing of several items maybe $20 worth. I called the lady said come in she take care of me then when I get there mr manager mr I know everything but customer service was the most ignorant man I ever met. He accused me and tried to threaten me by saying go home and look for the items and if i find them better return them. You think I would want to waste my time and gas to go back if i had it . He clearly has no common sense and no customer skills he couldn't even handle the situation professionally. I spent over $100 there THESE were items that cost 79CENTS TO $1 DOLLAR MIND YOU. You would have thought I was asking for all my money back the way he reacted. The owner which I hope is not him sees this comment and reads it all to know your manager from this situation IS UNACCEPTABLE. I WILL LET EVERYONE ON EVERY PLATFORM KNOW ABOUT THE SERVICE THERE WITH HIM. AT CHECKOUT THE BAGS covered THE COUNTER($100 plus was spent so many bags) AS MYSELF AND ANOTHER LADY WAS BEING CASHED OUT SO I TOLD HIM CHECK THE CAMERAS TO SEE MY BAG MUST OF WENT WITH THE OTHER LADY. TO AVOID THAT HAPPENING TO ANYONE ELSE GET MORE ORGANIZED AND MAKE SPACE OR DO ONE CUSTOMER AT A TIME. THIS MANAGER NEEDS THERAPY AND PROFESSIONAL HELP CLEARLY HAS ANGER BUILT INSIDE AND A CANDY BIRTHDAY STORE IS THE LAST PLACE HE...
Read moreSo we get to the store no one comes up to us to ask us if you need help there was a lady in the back that was sitting down ask her if I can go to the bathroom you can't always money for employees I said I really need to go is that okay we can go bathroom when I get out of the bathroom she was doing her makeup I have to go to the catcher's to supplies just to ask for help I didn't like the service they didn't have the things I was looking for Mathematica on the prices what I didn't like was that when we were paying she got a phone call she answered it she didn't even give my lady her change in her hands she put it on the counter and we were waiting until she got off the phone she still didn't give us our change in her hand I thought I was rude that customer service I wouldn't...
Read moreFound this spot on Google looking for a candy supplier for my daughter's graduation party. Selections of Mexican candy, chips, piñatas, ice cream, decorations, cutlery, plates, pretty much a party supply store but with bulk items. The store is clean with several aisles. I'm not sure if they have shopping carts but they do have shopping baskets. Not too busy but had a steady flow of customers coming and going. Customer service was ok, they seemed a little suspicious of me, more than likely due to not being a regular. All in all if you're in the area and in need of some party supplies, I'd say give em a shot. Prices seem to be reasonable for the offerings. Parking is on location with street...
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