Overall, great experience! Blanca is very personable, professional, and knowledgeable. I actually noticed immediate visible results in my arms (the areas I had the process completed on).
My only complaint is actually involving payment collection. I decided on a pkg but was informed that I couldn't put down an amount below $500 for the pkg and since I wasn't prepared to do that on that day, I wasn't allowed to sign up for or schedule another session, which I didn't really follow. As long as the session is paid for each time and certainly in full by the final session, why does my deposit amount matter?
Other than that, it was a really good experience and I've even sent the information to my sister for future use. I will also be scheduling my pkg session as soon as I am able (would love to be able to schedule online:-)
My other recommendation would be to have someone always available to answer the phone during business hours. I usually got a text response to my initiated call, however, on the day of my appointment, when I was first trying to find the building, I called to get directions and no one answered. As such, it took more time trying to find the building which made me about 15 minutes late for my...
Read moreFirst of all, my technician Blanca is super nice and great to talk to. She deserves 5 stars for her professionalism and kindness. However, the cryo t didn’t work for me no matter how well I followed the instructions in the contract. Disappeared and a big waste of money. No refunds. No free treatment for being disappointed with cryo t. Though why would I waste my time doing something that doesn't even work. Never again!
In response to the merchant: You don't know the story. I did follow the instructions. The reason for it taking so long to complete (and Blanca said it was OK) is because since Oct I had to assist taking care of my mother in law who is 85, diabetic and handicapped. Therefore, there were many times the family needed me and I had to cancel. It wasn't until end of the year that we were able to hire a day caregiver for her. Yes, Blanca did offer extra sessions, but they were brief. Sometimes I asked and we simply ran out of time. Funny thing now I have been doing the same things, diet, water etc and have lost weight and inches since Feb. Only thing different is I make sure I get my steps (walking) in everyday. So don't need any of these treatments,...
Read moreI have had the absolute best and comforting experience here at the Glamour Academy. I feel so comfortable in the environment. Blanca is so kind and amazing. I wouldn’t go to anyone else. I have gone through many, many different treatments of weight loss and been very discouraged. Especially when I discovered I have an autoimmune issue that makes it even harder to burn fat. BUT Cryo T Shock treatment has been the only one that helped me loose inches and weight and kept it off. I feel motivated and believe my goal weight can be a reality again. Thank you Blanca so much !!! Something that actually works without going under the knife and downtime and stability is a WIN WIN. I just signed up for more and encourage anyone else that needs that body boost to...
Read more