Eric and Bryce...let me tell you about this night...my cat died I was really sad...I loved that cat very much, the day before that I got in a car crash and had to pay for my alternator so it was a very stressful day...so I said well at least I can hit my vape but damn...I had the wrong coil...it was to big...made my day even worse...I didnt want to buy a new coil because the could I just bought was brand new...I asked my friend if he had a spare coil he said no...I said alright well I'll try to trade it out with VaperHaus...he said ehhh... since it's open they might not take it back and would charge you for a new one...I said well...if that's what it comes to, then that's what it comes too...I came in at 740 PM..no jacket...I was cold...slipped on ice Bryce and Eric saw the entire thing and I know they felt bad...then I entered...Bryce and Eric greeted me instantly and they have a great vybe about them..."hey welcome to VaperHaus, look at everything we Haus! How can we help?" I told them my coil is to big for my vape but I already opened it so I guess I'll have to buy a new one but I never opened it...they told me oh it's alright, we will just let you swap out...they looked at the coil and noticed it was the prince coil and instantly said you need the baby prince coil so its obvious they know their job...we swaped out...installed the coil and smoked...this was good night...promote them.
Further more...as I was smoking I realized I left trash on the table...but with my low tolerance I felt good and didnt want to move...Bryce came over and said ah dont worry man I'll throw that away from you...the trash can was a good 15 feet from me...
What Bryce and Bryce did? "Executed Flawless customer service; tracked 1 valid coil for an individuals vape/managed environments integrity...saved 10 man steps/increased morale for customer by %100"
By the time I left I forgot my cat died, I slipped on the way out and found 2 quarters...
Ā Ā Ā Read moreI would give it a 5 seriously..... Few times I've been in there the girls we helpful but there is a certain guy that works there and I've had awful experience with him 3x now. I just bought a spinner and on display was a blue one..... I told him I wanted that one Welp I get home and it's black and .... I've bought 3others from there in the past each one I got a charger with it and it was only 25bucks. I had 5bucks off and it was still 28bucks no charger either..... I asked him how much they are he said these are newer ones so they are 30.00 bucks ummmm no jerk..... And with 5bucks off I still paid 28+ with no charger..... He's is the worst..... He's short, dumpy(heavy) ,facial hair dark hair and he's just awful to have to...
Ā Ā Ā Read moreIāve been going to this location religiously for a couple years now. Needed a disposable vape while I was running around on Sunday evening and decided to swing in. I didnāt look at the time I just walked up and opened the door. Lights were on and door was unlocked. For the first time I was greeted how I felt was very rudely. Didnāt recognize the woman but the second I walked in she started walking fast towards me saying āWeāre closed, weāre closed, weāre closed!ā In a very rude tone. I didnāt expect to be helped at this point being I was there 5 minutes passed 8, however, I felt she couldāve been much friendlier being she left the door unlocked. This has left a sour taste in my mouth. I...
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