Highland Computers — Attraction in Saint Paul

Asked the man there to look at my computer and pointed out it was stuck in laptop mode due to the broken hinge. He proceeded to open my laptop upside down and there was a cracking sound. Screen was cracked and it was not before. Still works but will cost extra to repair at a different store. Added: I was in your shop. I am the woman who was in your shop. I was not the one who cracked it, as I handed it to you uncracked and when you opened it after I made a comment about being careful, was when I heard the cracking sound. I bet if you have cameras you could see the moment I flinch at the sound. Speaks volumes that you lie about your conduct,...

Update: got flash drive from Tom with lots of content saved to it - whatever he could harvest from the broken hard and soft drives in my laptop. Took a long, long time (almost a month) but assuming that’s from being thorough. Next time I’ll provide a time request to have it done by - if possible, so Tim can balance that request against others he is accommodating. . Great place, great experience.

Dropped my computer off with Tom, and he made the process simple and effective. He’s taking the time to try and save 4 years of documents from a hard drive for me. I have every confidence he can, but either way - I’m so glad they’re in my...

Brought my PC to micro center first. It took them 2 and a half weeks to even start working on it and another week for actually “fix” it. When I got my PC back from them it was way worse than when I had intially gave it to them. I brought it to Highland computers told him everything and he fixed it in a week and actually tested my PC to make sure it was working. Will be coming here from now on. Micro...