Ordered a delivery all meat large last night 9/25/15. I gave the person taking the order on the telephone my information including spelling out the Graham Ave address. I waited and waited called the restaurant and was told the driver couldn't find the address. Apparently the address was written as Grand Ave which has happened before which is why I always spell the address. The delivery girl called me explained the situation and she was from out of town and didn't know the area. I finally went downstairs and was on the phone with her when she finally came running across the yard. She was very upset. I felt so sorry for her I tipped her $5 and made sure she was OK. I called the Maverick the next day and the person there was aware of the incident and said he would have the manager call me which it is 9PM on 9/26 and I have no return call as of yet. I told the guy I called this morning that I had the pizza still in the box and would bring it back but wanted a full refund.
The experience was unfortunate and I think put a female delivery driver from out of town at risk with a wrong address. Very disappointed in the experience and can't speak to the quality of the pizza because it was never eaten. I want my debit card credited for the full amount and a formal apology made to the female employee as she was traumatized by the event. I am waiting to hear from...
Read moreJust ordered a 12" taco pizza (their version). It was the most horrible pizza I've EVER had. It had barely any sauce, very little meat, no cheese (which menu indicates should have their blend of cheese), a plethora of lettuce (enough for 2 salads) to which we pulled a handful of slimy partially rotten lettuce pieces till we just got disgusted and stopped eating it. I called to let them know it was the worst pizza ever ordered from them or anyone and they started to listen, then put me on hold. When next guy got on line he had a rude tone, especially after telling him how awful the pizza was and that they put rotten lettuce on it. I also apologized for my need to vent as I just had surgery today and was really hoping for some good food from them as we usually order more standard pizza. He again was cold and replied that he was sorry I didn't enjoy my order and hoped I'd feel better. Restaurant etiquette would have been to ask for my name and put a credit in my name to get my future business. Not saying he's sorry I didn't like my pizza! I want to go stuff a handful of slimy lettuce in his mouth and see if he enjoys his meal. Beware . Not only indecent manners but using ingredients that have spoiled which is a food violation which I could have overlooked as a mistake had they handled themselves better. This business has lost this households...
Read moreWe had found Maverick Pizza to have high quality food at reasonable prices. So, we were ordering regularly and telling all friends to patronize. However, on 10/23/15, we found both delivered pizzas too bubbly and burnt, far beyond crisp as we had asked for. When we called to tell about our disappointing experience, Mitch told us that both pizzas "were beautiful by Maverick standards." The worst, however, was the unexpected rudeness at the end of phone conversation. Mitch told us that he “will remove the charge, but don’t order (from Maverick Pizza) anymore!” Such an attitude certainly will not help Maverick Pizzas in growing...
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