My family did the dolphin encounter at Discovery Point on July 18, 2023. It was a neat experience but very rushed. The majority of the in water time was waiting for other people to have their turn with the dolphin tow. The worst part is I paid $130 extra for a photo package that was supposed to include a large poster of whichever image we selected. They told us the printer was down that day but they would mail it to us. Three months later and we still don’t have the poster. A month ago I spoke to someone who escalated the situation and said a supervisor would give me a call and let me know when the poster would be mailed. I have never received a call back or email from them, and now when I call their number the line just rings endlessly. I wouldn’t have spent over $700 for 4 people and the photo package had I known that the actual time with the dolphin was less than 15 mins and I’d never get the poster which was the most valuable part of the...
Read moreOne of my favorite parts of the day. I went in the morning right when it opened and got to see the dolphins doing their morning sessions with the trainers. There was a trainer out talking with visitors about the dolphins and I got to ask many questions! I loved just seeing the dolphins and this beautiful enclosure. The dolphins were very active. Many came over to the slideout I was next to and rubbed their sides on it, very amazing to see and let us get a good look at them! The enclosures are very beautiful. Amazing rockwork in the underwater viewing. We got to see the dolphins jumping in and out of the water. Beautiful and educational, 10/10! Next time i visit seaworld I want to do a swim with dolphins experience! (Also I recommend going in the morning, not a lot of people, lighting was nice, and there was a training...
Read moreI paid for a in water with dolphin experience and was so excited, but became quickly disappointed as they overbooked the amount of people, rushed us to smile in 2 photos and quickly ended it as fast as it began I've never felt more disappointed with an animal experience. Honestly isn't worth the money or the time to be treated so poorly by staff for a quick photo if you don't even get...
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