Cal Coast Credit Union Amphitheater — Attraction in San Diego

Nice intimate venue. But operations management REALLY needs to clean up their act. I’ve never seen worse management of ingress and egress at an event. This event was set months in advance but it felt like they came up with a plan the night before.

The event was a no-phone event so there was a kid with a megaphone asking everyone to have their digital tickets ready to get a post-it note to write our seat numbers. Why do we have to get a post-it note? He didn’t explain. 30 seconds later he walked up to the elderly couple in front of us he asked where their tickets were and the lady was struggling and said she was trying to pull it up on her phone. He let out a huge sigh and said “AGAIN, please have your digital tickets READY! It is YOUR RESPONSIBILITY to get the post-it note, alright? And keep the conversation to a minimum.” Seriously??? That’s how you’re going to talk to people? Saying we can’t even talk in line???

Then a young lady walks up to us with the post-it notes and kindly asks for our seat numbers. She was really nice and helpful. I ask her what it’s for. “Is this for when we check out our phones after the show? I don’t know. It wasn’t explained.” She said it’s just so we don’t forget our seat numbers.

Look, I understand people are prone to forgetting things but if management was really worried about that, just have people print tickets out at home or mail out hard copies.

Then they put our phones in pouches and we entered. So we had to hold huge pouches the entire night with our phones locked up. I was flustered and bought a beer. Ridiculous prices. $14! What!!!

After the show when we had to leave there was a huge wait because people were rushing the gates and they were opening up people’s pouches one by one to give them their phones back. It took forever to get out of there.

The show was great and we had a wonderful time once things started but I was really surprised by how badly Operations Management screwed it up. I don’t know if SDSU runs it or if it’s a third party. Either way, they need to clean it up. Really made it seem like it was run by a bunch...

I give three stars with no fault of college of staff but simply from personal preference of the stage layout, although I'm sure others like the set -up. Often there are good bands playing that I want to see so I've been to this theater several times even when it's not my favorite. When I go to concerts I like to be up by the stage and personal with the artists preforming. However, here you can't do that. There's a big fence ever if you are in the front row separating stage from audience. Its seats too so gives a more formal vibe like an orchestra concert except its outside.

I like that its outdoors and this often doesn't effect the acoustics except the last concert I went to the microphones needed to be turned up. I could barely hear the singers over the guitars, which isn't the case at other venues I've been to. Yet, I've seen Deftones at Cal Coast and heard frontman, Chino, just fine so maybe it was the equipment or the location of my seat in the D section this time?

I personally could do without the chairs in front, but I know this stage is used for other events too that need chairs. I prefer the option of general admission for those up front who would like to dance or rock out without chairs being there and then chairs farther up. I feel distant from the musicians even up close due to the chairs and the fence and the divide from stage. I know it's for security reasons and at bigger stadiums this is now the common procedure so it's nothing against the stadium itself just my opinion.

Good light coordinatation and video effects though and overall good sound. Alot of good bands...

After calling and being assured I could roll right in to my disability seat for the Peter Frampton Concert, that was not the case. I was told to wait, with other handicapped individuals, while the elevator, at the complete opposite side of the stadium, was being used for the tour. After waiting maybe 15-20 minutes, a venue escort took us down the long walk (I use a rollator) to the elevator, and then I had to walk down another long ramp, and halfway around the stadium to my accessible seats. Now I entered the stadium right at the top where my seats were, but there was no way to access directly. I missed the entire first act of the concert. And, there was no way to reach a bathroom, accessible or otherwise, that I could determine, since escorts were required to get to and from seating--and they did not stay with us during the concert. After the concert, the escorts reappeared to escort us the long way around again. I don't think this is what the ADA deems accessible. And SDSU AND Cal Coast Credit Union should be ashamed of their treatment of people with...