K&S Alfa Romeo of San Diego — Attraction in San Diego

I have been referred to talk to Kareem by many people, attesting to his good character and I had ran into him many times at the gym. When I knew that it was time to buy a truck, naturally, I reached out to a familiar contact. Kareem responded very quickly and was very helpful regarding information about the truck I was looking at. We set up an appointment and I rode my motorcycle up there with the intentions of just test driving. I was greeted by Eric M., who was tasked with providing a test drive and answering any further questions that I had, which he did very well. I never once felt rushed or anything other than family. The atmosphere was relaxed and "non-sales", yet you get the feeling that business will be done, which I like. Eric even provided me his desk and chair and made me feel at home. Once I provided income verification and we spoke about the pricing aspects, Eric brought the documents to the financing department, Arturo. Financing at K and S was definitely one of the smoothest and most efficient experiences I have had at a dealership. Arturo was able to get me financed at a lower percentage rate than Navy Fed and USAA. Arturo and Eric worked very well together and provided myself with such a good deal, I left the motorcycle there and drove away with my dream truck. In the purchase agreement, there were some conditions agreed to that will require be to bring the truck back for detailing etc in which they gave ME the decision to leave the truck there and they would deliver it to me, or to bring it back and they would handle it. ABOVE AND BEYOND, some would let these specifics go by the way side because the truck is already sold, but Eric and Arturo have both been very diligent in making sure all the agreements are met. I am very pleased with my decision to seek out Kareem and his team, my future vehicles will be bought here as well. If you want to be treated like family, in a relaxed but efficient environment with a team that is willing to make magic happen, K and S Auto Sales...

UPDATE

While my initial purchase experience at K&S Alfa Romeo was positive, serious issues with the vehicle were discovered when I took the car in for service with Tesla shortly after taking delivery. These issues include bent suspension components, improperly mounted wheels/tires, and multiple bent rims. These are defects that should have been caught during a thorough inspection, which I was told had been performed. I have provided detailed documentation to the dealership multiple times, yet have been met with delays, empty promises of someone reaching out to me, and ultimately, no resolution. I have been very patient and even waited more than a month in hopes that K&S would work out a resolution with me. This has turned what began as a smooth sale into a deeply disappointing and frustrating experience.

--

INITIAL REVIEW

Absolutely flawless experience at K&S Alfa Romeo!

From start to finish, the entire team made me feel like I was in great hands — even the staff who weren’t directly involved in my purchase were genuinely kind and happy for me.

I first reached out through CARFAX and immediately got a call from Moh, my sales rep. He was incredibly knowledgeable, patient, and responsive to every question and request I had. My situation was a little complicated, and I was honestly nervous going into it, but Moh, Moe (finance manager), and Sergio (sales manager) went above and beyond to walk me through my options. It honestly felt like they were giving me the kind of advice they’d give a close friend or family member.

When I arrived at K&S, the car was exactly as described — possibly even cleaner in person. They even took care of some last-minute requests, like fixing curb rash, without hesitation.

This was one of the smoothest, friendliest buying experiences I’ve ever had. I’m beyond happy with my purchase!

P.S. Huge shoutout to Moe for not just helping with financing, but also sharing some thoughtful personal advice. It really...

6 words..."The Best Car Buying Experience Ever"!!! Besides getting the best deal in the nation on my 2015 Audi R8 the staff at K&S was beyond exceptional. From Francisco answering my first phone call and numerous txts about small details on the car to Arturo helping me with financing and Kareem making the best deal happen, I was totally impressed with every detail of my purchase. I can honestly say all these guys really made an effort to help me get the car of my dreams. At first I was hesitant with the mixed reviews on Yelp but I can speak first hand and say that the bad reviews are non sense!! I walked on the lot with jeans, sneakers and a sweater and they didn't judge me on my appearance like most dealers would when you are buying $150K plus car. They were very helpful, answered all my questions and allowed me to test drive the vehicle without running my credit. That goes a long way considering no Audi dealer will ever allow that. Kareem took me out on the test drive personally and by the time we got back the deal was done. I was refinancing my house so I let Kareem know I couldn't run my credit due to the refinance and he said no problem leave me a refundable deposit and when you get your approval come back and we will make the deal happen. The refinance took a little longer that expected and Kareem was offered multiple cash offers and even dealers offering to pick up the car at a higher price and Kareem declined the offers even after my despot period expired. Any other dealer would have took the higher offer and called it a day but instead Kareem kept his word and waited the extra days to make the deal happen. I will defiantly buy again from Kareem and refer all my family and friends not only for the amazing prices but how the entire staff at K&S...