Lavish Nails & Spa — Attraction in San Diego

I went in to get a perfect manicure and spa pedicure, but ended up with a SHOODY WORK on my fingernails. I enjoy treating myself, so today, I had a couple hours to enjoy a relaxing time of pampering - I decided to drive over to Lavish. I had been there a few weeks back, and the nail technician was very nice and did my nails to my liking. I was very pleased the first time. I should have left a review, and then I would have remembered the lady by name and booked an appointment with her. I decided to try Lavish again because It's near where I live. I was a walk-in. Ohmy what a miserable mistake I made. I asked for the classic service. I felt it should be done correctly because it's easy. Just Polish. No designs. Classic. The lady who guided me over to the spa chair started off really nice and pleasant. She began the services running water in the spa for my feet. Then she took my right foot, and used a little bitty tiny amount of nail polish remover, soon after that she started to use a nail drill on the top of my big toenail, then moved to the next toes fairly quickly and removed some of my top polish using different nail drill bits. I should have asked her immediately what happened to using only polish remover, and then I should have asked a follow-up question about the purpose of using a drill to remove nail polish. I waited because I tend to be very trusting, and I was thinking to myself she's the expert. It took me 2 more seconds of watching her filing off the blue nail polish and watching the nail dust shavings before I asked her about using a nail drill. When I did inquire, her reply was that it was $8.00 in addition to the classic pedicure service. "For what?"I kindly asked. Her reply was gel nail polish takes longer to remove. I was mildly upset. She told me sorry. I smilingly mentioned she should have told me beforehand. She then sold me on the cost of getting the gel again. I gave in to the upselling. I like how my pedicure turned out. But I should have been advised about the $8 before the service was started. I should have been advised to let me know the cost of everything up front, no surprises! I get a little annoyed with being told one thing and then get started only to find out there's additional cost for the services. The reason for this review is the way that my manicure looks. I'm disappointed. The nail polish wasn't dry all the way when I was told that it was. She checked two fingers by rubbing them. Then she thanked me. So then I went to the front desk receptionist to pay. I gently pulled my car keys out of my loose fitting wide pocket light jacket, and my polish hadn't hardened, and it smudged. I showed my 5 ruined nails to the front desk. I was still standing there because I had just paid with my credit card. Btw, they charge an additional 3% to use a credit card. Bring cash. The front desk receptionist will tell you that the owner will only accept cash. To finish up my story on my experience... I was left sitting at the front door, getting my nails fixed. Whatever the polish was, it melted as soon as I stepped across the threshold. The smell of the polish is that of epoxy paint rather than nail polish. It smells bad. The strong smell gave me a headache. The nails, after just a couple of hours, have air bubbles and are shrinking away from my cuticles, and that isn't cute. I'm hiding my hands in public because I'm embarrassed to show my shoddy manicure. "$75!!! for that!!!"My husband said when he saw the credit card receipt and my manicure. He had initially thought that I watched a YouTube video and did the manicure myself to save money. That's how bad it looks. See...

I’ve come to Lavish many times before and had great experiences but my recent experience was not good. First off my base nail color wasn’t what I wanted but the lady doing my nails insisted that it looked good and was what was pictured in the reference I showed her (even though it wasn’t). Then she started doing the flowers which were clearly rushed as she had messed them up multiple times and I had to keep asking her to fix them. It was done sloppily and when I told her that it wasn’t how I wanted them to look as she started free handing them without consideration to what I asked for, she was annoyed and placed the top coat on even though I wasn’t satisfied with the flowers yet. I asked her before she started if she would be able to do the design and she insisted that she could. I went back in the next day to try and get them fixed because the designs were different on both hands and the lady who was doing my nails got up and left after I asked her to fix the dent she left in my nail. She started saying things in a different language and some other person ended up finishing the fix up of my nails. I will not be coming back to this place in the future and I’m rlly disappointed with the...

UPDATE- As I mentioned in my previous review. I’m giving 5 stars now to this place, they are back on what they used to be. I was there recently and OMG the BEST treatment I’ve ever have even in this place, TIFFANY did a GREAT JOB! I usually don’t book with any girl in specific I just need availability on my schedule, but now I will always book with her, seriously the best pedicure ever!

I have been satisfied with the service most of the times. I go mostly for pedicure and always get the European which should last 50-60 min, last time the girl finished in 30min. I personally have to drive from downtown to Carmel Valley just because of their service and feet massage is AWSOME, but when I asked her why only 30 min for the same pedicure I have had all the time, she said because “ it wasn’t too much work needed in my feet” well, I’m not asking for a discount just because my feet were easier than usual or other people, but I would appreciate 10 extra min. of foot massage in exange, I mean I’m paying the same as everyone else, right? I will change to 5, if my next visit is better than...