Best Nails Seattle — Attraction in Seattle

My friend had her lashes done because it was recommended by one of her colleagues saying it was $30 to get lash extensions done at this place. They used Kiss brand clustered lashes (you can find at Walmart) and use lash extension glue to do her lashes. After it was done the glue clumped together and the lashes are glue so close to her lash line that it is touching her skin. It is NOT supposed to be like that. My friend called immediately after the service to return back and requested that they should remove it for her because it was uncomfortable. They said it's still a fresh set so wait til the next day to remove it. I came back with her the following day and they say her down on a chair and used something to place on her lashes to soak and prep it for "removal". It looked like oil mixed with Vaseline. We waited an hour and my friend kept wiping her eyes because the stuff they placed on her lashes kept dripping down into her eyes. The lady who did her lashes came out and and told her it was going to be at least an hour or 2 to remove it since they had just did it yesterday. Then she switched up and said she would give my friend the "medicine" to take home to put on her lashes to remove them herself but it would hurt if she does them herself. And then she proceed to say that she should leave the stuff on overnight and it will come off. I demanded to see the product they use to remove eye lash extension. She brought the bottle out and I was livid! It was a bottle of Super Bond Hair Removal! My understanding with this product is that this helps the hair extension on your head, NOT YOUR EYELASH EXTENSION. I immediately told my friend to wash it off and demand for a refund. I didn't start yelling but they lady starts yelling at me telling me I don't know anything. If she had her eyelash extension license the correct way they she wouldn't be doing something that could potentially ruin someone's vision. Which by the way I told her to pull out her certification and didn't have it out at all. My friend had to pull over to let her brother drive because after her eyelashes were put on it was burning her eyes and she couldn't see. DO NOT AND I REPEAT DONT EVER GET YOUR EYELASHES DONE HERE. They don't care for their customers...

My two friends and I got off work on a Saturday and called in to see if they could fit us in for nail service. We were told absolutely, so we arrived about 4:30pm. We had reservations that evening in Tacoma at 7pm and assumed we had plenty of time. I was way past due for a fill and had a couple acrylics missing, so the technicians decided to remove them all and put on a fresh set. The lady who reapplied my acrylic took absolutely FOREVER, and she applied it so thick that I felt like I had legitimate eagle talons. After about an hour and a half of her applying and shaping my acrylic I was passed off to a different technician. This lady then spent another 35 minutes hand filing the thickness of the acrylic down by about 50%. Finally I had to tell them to cash me out because we were extremely late for our reservation. The lady tried to tell me she could "paint nails real quick, takes no time." Umm, no. Everything at this salon apparently takes inhumanely long and I had no more time to waste. So now I have unfinished, fleshy colored acrylics that are square and not oval like I repeatedly asked for. I was then charged $34 for removal of a couple nails and an unfinished, unpainted set of acrylics. My normal nail salon charges me $25 for a full set, in the shape I requested, fully painted with shellac, and in less than half the time I spent at Best Nails. One of our friends had to stay behind because despite the fact we had been at the salon for two hours her tips had only just been applied. She ended up giving the employees a piece of her mind so they offered us free service for our next visit, but I still will not be back. I'll be going somewhere else this afternoon to have shellac applied to my nails like I thought I would have done yesterday with my new set. I would stay away from this place unless you have completely cleared your schedule for the day only to have your...

I came in and told them I only had an hour. She assured me she cld do my nails and toes in that time (because instead of enjoying my pedicure... I would be getting my nails done.) After my pedicure complete with bloody toe and lopsided toenails.... I explained what shape and length I wanted my nails... And Got Neither... Then after an hour and 45 minutes shes finally done filing and keeps insisting I need gel topcoat on my White tip Acrylic nails... I guess to add that thickness to their already short squaty appearance. So after 2 HOURS and 20 min... She tells me my grand total (to limp out on my still profusely Bleeding Toe, nails looking worse than when I got there) IS $60!!!!!!!! Yes. When you can literally see out the window the place across the street has manis for $10 and pedis for $12! Luckily for them, I was in a hurry to get back to Portland, where they value their customers, but I will NEVER COME BACK, and want to make sure I warn others as well. If you look at the station in front of the door, my Blood Stain will be there Im sure because they ignored it like it happens all the time... Didnt even sanitize her tools... Just stick em right back in her cup!...