I called Idle Hands in tears over a really bad haircut (from another salon) and basically begged them for help. The staff was so, so kind to me, and did everything they could to get me in as quickly as possible.
When I walked in the door I was immediately offered a beverage and taken care of. My stylist, Sarah, was a wonderful listener and understood what I wanted to change about the haircut. And although there was really no way to salvage it from the first debacle, Sarah did an incredible job of restoring my confidence and making me feel 1,000x better in a matter of an hour. She was kind, thoughtful, careful, and very calculated with the decisions she made. Having come to her with a terrible cut, I am so amazed at how she was able to fix things the BEST that they possibly could have been fixed, and was honest with me about what I’ll need to do for the future. She is a gem, and she has a permanent client in me now.
Not only was my experience with Idle Hands one of the most pleasant I’ve ever had at a salon, I was not expecting for them to go over the top and refuse to let me pay for my haircut. I fully expected to pay, but they insisted on helping me and correcting the issue from ANOTHER SALON…for free. Absolutely unreal.
I cannot recommend Idle Hands enough. My husband will now be going. Anyone I know will be getting a recommendation. If I could take my dog there for a...
Read moreBirthday hair cut experience ruined. My husband and I made the logo for this establishment many years ago through a mutual friend, it was a wonderful opportunity and a great professional practice for me, as a woman artist and woman run company. We parted professionally and was a great experience.
I was so excited to finally visit this establishment for a haircut for my birthday. Especially after finally finding a babysitter for my toddler. I was told false allegations were made, false comments made about the logo, and false ideas of the past relationship of the mutual friend. I truly have no idea why any of this was brought up when I just wanted to treat myself to a nice haircut. I was so flabbergasted and upset I almost burst into tears while the whole staff snickered. I will never recommend this place. I’m so sorry for the lack of tact and professionalism in this business. When you see the logo it is mine and my husband’s hands. We worked hard and are nice people raising a family here in stl. I am still in disbelieve.
To the owners: I’m sorry the relationship with our mutual friend ended peacefully many years ago, I honestly don’t thing about it or speak about it and wish everyone the best, it was not even a thought when finding a quality hair service. I’m sorry your current relationship ruined a good...
Read moreFirst impressions of this salon was great, very friendly staff, very aesthetically pleasing. Came here to get a shampoo and blow dry with Alyx… and let’s just say they don’t know how to work with textured hair. Shampoo was okay, didn’t feel like my scalp was super clean but whatever! Got in the chair for the blow dry and it was embarrassing for me, didn’t take time to part my hair to blow dry, just pulling my whole head of hair with a brush. Owner/Manager was nice, didn’t charge for the service. Like I said, staff was great. Had to go home and style and cut my hair myself. Definitely do your research on stylists who can work on...
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