I have shopped here for several years without any issue with their products. Recently, I bought these flour balls that is dip fried, chin-chin, it gave me an upset stomach after I ate it. Then I tried to smell it and it smelled pungent, definitely not a smell of somewhat is edible. I discarded the 3 packs. I went to the store and notified the manger of the specific brand. Then, I bought this dried vegetable. A week after I opened it to cook it, it smelled like engine oil or whatever that is. I went to the store today and showed the owner and his assistant. The owner said they will only refund with a receipt and itsa 3 day return policy...Excuse me, you just smelled that item in it's bag ! I told him I have the card I used to purchase the item and he said their systems are not connected. What was shocking is that when I reminded him of the issue with the other item that made me sick, he said they sell so many of them and they have had no complaints. So the previous report was totally ignored as will this one. Yet, I see another review here of someone who has had the same issue. Really, this must not be serious. Blatantly being unaccountable of items sold at your store is appaling for someone in such business. So he remember the previous issue, they have cameras to see that I was at the store but the owner refused to take back the an item when he could have issued a refund and get back to the vendor. I will start by disputing the charges with my credit card company, contact the vendor (store manager/owner) responsibility and send a sample of this to a health agency. It is scary and unacceptable to not take issues that affect peoples health seriously when you run a store that carries these items. This store has to be constantly checked because the owner does not want to take responsibility of the items they sell and work with their vendors to ensure their products meet all health quality checks. This is ridiculous and...
Read moreThe store carries many items, that caters to the Latin, Asian and African market. It is organized and interesting. Initially, I was pleasantly surprised to have found this establishment pretty close to DC and was excited to let my friends and family know of my finding.
I was taking pictures with my phone, of what I thought was cool foreign items-- when a guy appeared telling me flat out that they don't enjoy being poached by another store. Shocked by this very strange accusation, I explained that I'm not-- that as a designer I enjoyed the store, the interesting foreign items and packaging, and I do have Instagram page where I post pictures of my travels. I also apologized for the misunderstanding, he kinda just stared at me the whole time. Come to think of this, why should I be the one apologizing after being blatantly accused. Unfortunately for them I tend to buy alot from international shops out of curiosity and cooking experiments.
It was such an unpleasant turn of event that I'm uncomfortable to revisit or recommend this to anyone. Maybe put a no photos sign and stop the attempt to make the facade hip to...
Read moreI experienced unprofessional conduct of one of the cashiers who was publicly chiding another employee who apparently was not on time. She proceeded to humiliate the poor employee on Thanksgiving eve in front of many customers. When I brought it to her attention, the cashier kept ignoring me. Then I asked to speak to the manager who did not even approach the cashier. We are a multiracial community and stereotyping someone is not OK. If the employee was wrong, it was incumbent on the cashier supervisor to take the matter up privately. If this conduct happens in public, who knows what happens behind the scenes? I would not support such a business. They continue to overcharge for plastic bags. From 25 cents a bag they now charge 15 cents a bag. It is downright gouging as they do not offer 5 cents for bags like...
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