Wow Furniture Lansing — Attraction in Thornton Township

The Lansing locations sent different furniture then what I ordered do not shop at the Lansing location I will be taking them to court! The manager comes off as really nice as soon as you tell him the truth about there products or challenge him on what actually happened he does not take accountability at all! He took my CASH though with no problem he completely transforms. I called Lansing police because he hung up on me when I told him “this is not the same furniture I order sir he sent a different model I wanted!! The patio furniture is smaller than the one at the store BS! They don’t even deserve a star! They then removed the original movie theater seats when I went back to the store sad sad sad !!! I wanted the gray version it had a different massage and panel. The manager sent me a knock off version of the original gray seats !!! BS give me what I paid for or give me a refund Monster!!!I will never shop here again! You’ve...

Mason is hands down the most exceptional salesman I've ever had the pleasure of working with! His product knowledge is unparalleled, and he has an uncanny ability to understand exactly what you're looking for. His enthusiasm is infectious, and his dedication to finding the perfect solution for each client is truly impressive. Mason's professionalism, courtesy, and patience make him a standout in his field. I've referred countless friends and family to him, and they've all been thrilled with their experiences. If you're looking for someone who will go above and beyond to ensure your satisfaction, look no further...

It's a 3 to 6 week waiting list to get the recliner set I want and in order to get on the waiting list I have to purchase or make a deposit. How about you just order the furniture, tell me it's arrived, and I'll pay you once I see it and know I'm getting what I ordered? I feel like the guy on the phone was just rushing to get me off the phone instead of focusing on finding a resolution to sell this furniture to a cash paying customer. Let's not mention I was told to call back 2 week's in a row to check for availability just to be told this after my...