The Ribbon at Glass City Metropark — Attraction in Toledo

Incompetent and dangerous rental skate maintenance.

I've gone skating there twice. The first was great. The second time, however, my skates had no edge to them. Any sideways pressure would result in the skate slipping. I'm not even talking about stopping, just the normal pushing required for forward motion. I brought them back to the desk and asked for a pair that had an edge. They returned, and once again, I received a pair that had no edge. When I pointed this out, they said "well their rental skates, so we can't sharpen them all the time."

I'M SORRY, BUT IF YOU CAN'T MAINTAIN SOMETHING LIKE SKATES, YOU SHOULDN'T BE OFFERING THEM FOR RENTAL.

They also mentioned people walking on concrete and dulling the edge. Guess what! THAT IS NOT MY PROBLEM! Check the edges and sharpen them if people are reckless with where they walk.

Sharp edges are required so the people don't slip and injure themselves. They are also required so that people can stop quickly in case of an emergency. Imagine a similar business not maintaining their equipment that could injure people.

I also noticed other people bringing their skates back because of very dull edges. I don't know if this is poor training, under staffing, or insufficient equipment, but it needs to be resolved.

Unrelated, they offer skating supports for rental, but no one was watching them, so people just grabbed them, leaving non e for people that actually paid for them.

Their food service was extremely slow and brought me the incorrect drink. I have a feeling like the entire facility is...

This has the potential to be a neat place but it needs work. For my husband and I to take our two kids (2 and 3.5) and get two small hot chocolates after it was $48, so it was an expensive outing first off. Second, we paid and they then informed us the smallest skate size they had was too small for our youngest. They also had none of the carts available for us to push him in, so if we wanted to go he’d have to actually skate and make their smallest size work. We should have turned around there but we opted for the little things they could push because we really wanted to make it work since our oldest was super excited. What was super annoying though was that when we went out by the ice, there were actually PLENTY of the carts available to push a kid in, but they said they were technically all rented even if they weren’t being used so we couldn’t get one. Meanwhile, people were going up and just taking them even though they hadn’t paid for any skate assist. We considered doing the same but since we had asked and they had told us no, we felt like if they saw us using one they’d notice we just took it and we were trying to do the right thing. Overall it was hard to have a good time since our youngest really just wasn’t able to skate and needed one of the carts that was just sitting there that we weren’t allowed to have…. Also, the tables inside to eat at were disgusting and they really needed someone working to...

We drove from grove city, Columbus Ohio all the way to Toledo to come here. We had got a hotel in Michigan and were excited to go. We get there wait in line see another one that is shorter so we go to it. We go to the window they won’t tell us what why we can’t get admissions their so we go to another line get admissions and go in. We go in and wait for my skates. We get the skates and we get ready. After we get ready we go out to go outside to get on the skate floor and look for an opening. I almost get over there and out of nowhere people start running almost starting a riot. My cousins came with us from grove city and two of them gets trampled to the floor. I take cover and people are saying gunshots had took place but I didn’t hear them. They closed the whole place and we couldn’t even go skating. This is ridiculous how would you have cops there but not something to check for guns or other items. We left went to the gas station met up with our cousins and were talking to a lady who said this has happened before and when it’s dark it is pack up time. The reason why this gets a two star is because the place was very nice and vibey and we might be able to go back to...