Updated Review July 2023: Updated but still 5 stars! I wish I could give 6! I want to shout it from the rooftops that Geronimo Adventure Park @geronimoadventurepark is the most incredible place for EVERYONE to be welcomed, treated like family and have the most amazing adventure! As part of our 2 day FSY (church camp) for youth with special needs, we were GIFTED the most incredible afternoon by these amazing people! All of our participants with a wide range of abilities, all of their youth counselors, and some of their parents had the amazing experience on their zip lining and bridge course and then a friendly ax throwing competition all for FREE! Geronimo also has a ton more fun things to do as well at their amazing facility. But their biggest asset is their incredible staff! There must have been over a dozen staff members there helping us make this adventure work and be as safe and seamless as possible. Rumor has it they spent hours the day before going thru scenarios and figuring out the best process for ALL of our friends to have an amazing time including our good friend who uses a wheelchair. And when our adventure took an hour and a half longer then we had scheduled, all the staff was more then happy to stay way past their scheduled time to make sure everyone got to participate and have an absolute blast! Every single staff member was patient and kind, allowing each participant to go at their own pace. And they joined the youth counselors and parents as we cheered and celebrated each kids triumphs over fear. We all had SO much fun and those shady woods have probably never seen so much love and support by everyone involved!
Old Review: Geronimo Adventure park was the perfect place for two thirteen year olds birthday party! This place really impressed all 10 teenagers in our group who all agreed it was a total blast! We did axe throwing and grounds passes to play all the games and explore the woods. The price was reasonable and the customer service was phenomenal! Trey guided us thru the axe throwing with lots of fun games. He was amazing at keeping everyone safe and super entertained! Monica was so helpful and responsive in planning and booking the party as well. Besides bringing cupcakes there was very little I had to do for this fantastic party. The party could have gone much longer than 2.5 hours because there is so much to do! We will be back to try out the zip lines one day! I can not recommend Geronimo Adventure...
Read moreWe had a great time! We went on a Sunday with my Mom and another friend. This was to celebrate my Mom’s 70th birthday. We did the Go Fly and the Go Long but skipped the aerial obstacle course. The checkin process was good. You cannot take a phone or anything with you in your pockets. Secured or not. If you want your phone, pay about 10.95 (with tax), to rent a pouch. They do offer a go pro rental for 19.99+tax. It will fit onto your helmet. They will then give you the SD card when you check out. Since this was my Mom and her friends first time, I opted for the phone case. Next time I’ll get the go pro. It was difficult to record or take pictures and help the next person get on their feet. It looks like they have a snack shop, but it was closed? Nothing on the website indicates anything about food. They do charge for water, so be prepared for that. Unsure if you can bring a cooler with your own or not. But with how hot it is, they should keep water jugs with paper cups throughout the course and not charge people for water. We hung out in the shade on some hammocks until we ready to gear up. Then, we went and started getting ready. Good process getting geared up. Gets you good and comfortable with your harness. Then, your harness and helmet is checked while you go into a room to watch a how to/safety video. After that, you do a little ground school session, then you’re off! On. Your. Own. However, staff members are on the ground watching and guiding you if you have questions or concerns. We ran into a few traffic jams because you can only have 3 people on a platform. Some of the platforms are a telephone pole and a little shaky. 3 people is a lot for those. 😉 We weren’t in a hurry, so didn’t have any issues waiting on others. The final race line was the best! These courses do take body strength (balance, leg and arm strength), so if you’re out of shape, you may struggle. Overall, the staff was SUPER! Very nice and didn’t mind helping or giving instruction. The grounds are nice with plenty of areas to relax. The bathrooms were nice and very clean. A great souvenir shop. We had a great time! 4 stars because they don’t provide free water, don’t let you take anything with you (including chapstick) and charge you over $10 to rent a...
Read moreEdit: After my initial experience, the corporate manager personally reached out to me after speaking with the park manager, and I was honestly so impressed by the care and professionalism. They provided me with a full refund right away and even invited me back to enjoy the park again — and I’m so glad I went!
We had an absolutely amazing time! The staff was so kind, knowledgeable, and patient, especially since it was a slower day — they really took their time with us and made the whole experience even more enjoyable. The grounds were beautiful and full of energy, and the ziplining was such a blast!
I truly appreciate how they handled everything and turned my experience around completely. I’ll definitely be going back — highly recommend Geronimo Adventure Park for a fun, safe, and memorable adventure! 🌲✨
Horrible experience just off the customer service alone!!! Do NOT waste your money, im out almost $300.
I booked my ultimate package in the spring when it was pretty rainy and I couldn't actually use the park, I was given a reign check and I drove to the park 1 hour each way attempting to use my passes 3 times but each time there was a problem, weather or change of hours. And this time was the kicker! Since I bought the tickets months ago, I didnt have the card I used to purchase them because I was frauded. I explained this and showed them my liscense and they refused to let me in unless I got refunded and recharged over $250. As you can imagine during these hard times, this is ridiculous. And to make matters worse they also told me no refund initially and were perfectly fine with me losing my money. Once a refund was finally approved, they lacked sympathy for my attempt to visit their facilities and for the fact that I would struggle to get my refund back to a closed account. If they will treat me like this, they will treat you like this as well. I would definitely avoid...
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