Lemon Tree Hair Salon Catskill — Attraction in Town of Catskill

Fantastic customer service! I originally went here because my usual place for haircuts was closed unexpectedly! And I was in dire need of a haircut, beard trim, and facial hair waxing session!

But, after speaking with one of the workers over the phone, their great customer service convinced me to give them a try!

They answered all my questions thoroughly, which ranged from service to billing questions, and got me in right away! Literally!

Within five minutes of my initial phone call, I was already in one of their chairs waiting for my haircut/beard trim/facial hair waxing combo!

I had never been there before, and it was hard describing the type of haircut that I wanted.

But the hairstylist there was so kind that she stuck by my side and took the extra bit of time to keep adjusting my haircut length until I felt comfortable, and finally approved of the final length!

She had patience, courtesy, and kept a smile on her face the entire time! It was a pleasure going there, and I do think I'll be going there again next time!

The prices were comparable to the other major hairstylist place in town, literally the same price I think, but one thing this location has over the other is that there is no lack of staff here.

They have enough hairstylists to be open literally seven days a week for a variety of hours! Which I think will benefit me more personally moving forward as well!

As when I need a haircut, I'm sort of a "Need a haircut now" sort of person, and don't like to wait very long for appointment times! ESPECIALLY if I have an important date coming up!

The flexibility of this location I think will prove to be invaluable in the future. And they also accept walk ins!

Though, if you're a walk in without an appointment, do expect that there may be a wait time, just like anywhere else! But I really enjoyed the atmosphere of this place!

It's also vastly more colorful and pleasing on the eyes when walking in as well and surprisingly larger than one might think from the outside!

In fact, I'd say it's even larger than the other major hairstylist place that I typically go to here in the Village! So I do think I'll be coming here again in the future! We shall see with time!

But one thing's for sure: Their Customer Service truly was above and beyond and their flexibility is truly wonderful!

They left a very positive impression on me and I'm happy to rate them 5 stars! They deserve it! From Karie to Amanda and Andrea, you're all awesome!

I love all your personalities and I guarantee we'll meet again! Until next time! Thank you for the very memorable first impression!

I look forward to visiting you all again in the nearby future, for sure! When I next need a haircut, beard trim, and facial hair waxing session once more, haha!

For a lesson in good customer service - come here! They'll make you feel welcome and you won't regret it! Trust me! 5/5 all the...

My child has been here twice in her life. The first time she was four, found scissors and decided to cut her hair. While they get some points for giving a cute cut, the woman made my daughter feel uncomfortable and kept pulling her hair to move her head because at the age of four, she was expected to be able to sit completely still and not move at all. Now my daughter is 10 and after a long camping trip her hair was matted and gross. I do understand how this could be frustrating to deal with, I was mad too when she returned to my care looking like that. A relative decided to bring my daughter to Lemon Tree because they were close, and again the person who cut her hair made her feel uncomfortable. She wanted a pixie which again looks adorable, but maybe don't make rude comments about my child's hair to her and don't pull her hair to move her head? a little patience never hurt anyone, but the woman's attitude made my daughter feel like she was upsetting her just by sitting there. She deserved to look and feel special, not like she was a burden on you! Great cut, but she has gotten cute cuts from MUCH...

I always have used this salon to get mine and my family’s hair cuts. There have been a few times that the cuts were not very good but the last time wasnt just the worse, when i went back the next day to have my hair fixed ( my sons needed/needs to be fixed as well), i was told that the only person that could fix it was the hair dresser that performed the original cutting. This was said after the woman agreed that the hair cut on my head was far from a fade that was requested. That is extremely poor customer service. After i had washed my hair out at home i found that ally had only faded one side and kept the other side long on top and had combed it over. There was also an extreme amount of uneven hair lines. I have had mistakes made here in the past and usually the hair dressers dont last in the salon very long. I always tip well above the average and we as a family are not difficult people to get along with or work with. I am extremely disappointed in the service and will no longer use this...