New York Sports Club — Attraction in Town of Cortlandt

I signed on for a month to month deal that guaranteed the final two months of the year would be free. (This induced me to sign up in late October.) I was told I would have to pay $5 up front, but would otherwise be free to cancel at any time with no charge. I was told there was a yearly fee that I would not be charged because I was coming in late. I realized shortly thereafter that I would not be going to the gym as I had optimistically believed I might, but held off on cancelling for a few weeks because I believed I had time. One $69.99 charge on my account in mid December later, I realized that I could not cancel my account unless I came in person to the location to do so. After speaking to the manager, he told me that not only would I not get any of my “yearly fee” back, but the cancellation would take 45 days to go through, in which time I would be charged the monthly fee starting in January. He told me that this was standard and that he didn’t know why the representative who signed me up lied to me, but this was the deal. This manager—Jose, I believe—clearly had no interest in being honest, open, or fair. This business engages in dishonest business practices and fraudulent misrepresentation, presumably relying on the notion that nobody would be willing to take them to small claims court over sums that usually wouldn’t be considerable or bank-breaking. I have advice for people who aren’t litigiously inclined or who fee cheated: look at your contract, which they must provide, and be prepared to take them to small claims court. You don’t need a lawyer, and it only takes a little bit of time to do. That’s what I’m...

Absolute worst gym I’ve ever been to in my entire life. Machines are outdated and constantly broken. Management is incompetent and give members problems about basic provisions. Specifically the assistant general manager is horribly rude to guests. Extremely overpriced gym for what you get. Have been told for over a year that the air conditioning will be fixed without any actual progress. It is consistently 85 degrees + in this gym (see attached picture with 90 degree inside temperature) which poses an extreme health risk to those with preexisting conditions, not to mention the unbearable experience of exercising in the absurd heat. I don’t understand how no action is taken to improve this problem. No management ever addresses any issues and simply brushes them off when guests bring them up. Almost all members that I speak to feel the same way. Thankfully I am a full time student and only come to this gym over the summers when I return from college. When I graduate I will be moving to literally any other gym in the area. Would never recommend anyone to this gym and would encourage anyone currently going here to look elsewhere as well. Until higher management decides to pay any attention to this location,...

Trainers are not a dime a dozen. They are not all the same. They should be measured by their knowledge, attention to detail, ability to understand your needs and improve your overall performance, strength, mobility, and endurance. I have had several trainers over the years, treated with Physical Therapy twice for crippling back pain, and struggled with keeping my weight at a manageable level. Some of the trainers I had focused on food (protein, protein, protein..), others focused on traditional weight lifting, sit ups, and planks. None of it was interesting. It felt like I was in a high school gym class. Then I met James McLear (Jay). There are trainers and there are TRAINERS. Jay is a TRAINER! He taught me how to focus on strengthening my core with movements which mirror my everyday activities. He made the experience unique and invigorating. Through his training, I learned how essential a stronger core is to my overall fitness and eliminating my back pain. Most of all, I learned when my movements and workouts were done incorrectly, it had an adverse effect. I found a diamond in Jay. Because of his training, I'm stronger, wiser, and more resilient. As far as TRAINERS go, he is...