I've been a regular at Winfield Coffee Shop in the Croton Harmon train station for over two years, and Tia has truly stood out as an extraordinary employee. She is consistently friendly, welcoming, and always has a smile, which makes each visit a pleasure. Tia has a real gift for customer service, and her lattes are some of the best I've ever had. Her warmth and professionalism make her a true asset to Winfield, and she's a big part of why I keep coming back as a customer. Tia is simply wonderful, and I can't say enough good things about her. She’s definitely someone you wouldn’t...
Read moreThe guy at the cafe is totally non friendly. A racist to Black people as he assist white customers very well but does NOT give the same level of customer service to Black customers.
I watched 14 transactions. In EACH transaction, white customers were given the red carpet of customer service. With Black customers he tries to get rid of them quickly with poor service
With 2 Black customers he told them that he does not accept cash. Yet, with 4 white customers he did...
Read moreTo be honest, you don’t really expect much from cafes or delis at train stations but this was different. The barista made a really great latte and the baked goods were delicious. They had warm and cold foods available and it’s in a convenient location on the 2nd level, from where you can access any of the train platforms via stairs...
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