Terrace On The Hudson — Attraction in Town of Haverstraw

Went there with my boyfriend with high hopes for an enjoyable evening. By all accounts the environment looked welcoming and beautiful. We decided to dine in the bar area rather than in the dining room. Unfortunately the bartender/server was less than attentive. After waiting a considerable amount of time, he eventually came over to take our order. After taking our order, he did not return to check in or to see if we wanted another drink. Finally, the appetizers arrived. They were very good but then it seemed like an extraordinarily long period of time and dinner was never served. When we eventually got his attention, he assured us that dinner would be out in 5 minutes. 5 minutes came and went and nothing. We asked several more times over the next hour and 45 minutes and we eventually just asked for the check. We had enough! At that point dinner was brought to the table and I told him that I no longer wanted it and requested to speak to a manager. Juan, the manager, came to our table and rather than comp'ing us the dinner, he immediately through the server under the bus and said, "he forgot to put your order in." As compensation, he offered us ONE (there were two of us) free piece of cheesecake. Are you kidding me????

*Note. During our hour and 45 minute wait several other couples came and went. Their meals were served and enjoyed. Unfortunately we were completely...

Note- party planning review. Went here on Saturday January 25th 2025 with my family to look at places to book my dad's 60th birthday party. I was very impressed with the room setup, as it was a big room with chandliers, nice tables and chairs, and looked very beautiful for an event. Even had an upstairs part where one can hang out if a person wants to. We met with a person who is no longer working there, but she was very nice. There are lots of options if one is planning a party: there are breakfast/brunch options, a buffet option, and a sit down option.We would have done a sit down option, which included salad, pasta, fish, steak and chicken dishes. (ask for a sit down menu for specifics) Including options like an open bar. She did a good job answering all our questions and concerns.Also just a small feedback, they should have samples of food around so that a person planning the party knows how the food tastes. While we encase our trust in them to make good Salmon for instance, i think it would be benefical for all party planners to know how the food is. We also checked the restroom, which was clean, and was big and roomy. It is also a little more on the expensive side. While we decided on another venue, I really liked this one despite not really being on the water, but having a small waterfall from the view of the window. Maybe good for another event...

My husband and I had our wedding reception here on 9/22. Our guests raved on how amazing the food and service was, many were full just with appetizers alone. Food was a big deal for us, we were worried if it'll be enough because we come from a big Latino family and have had not so good experiences in the past with other venues so having our guests compliment on how good the food and service was, was so great to hear! The service was amazing as well, everything was just perfect about that night. The bridal suite was set up beautifully, Juan (the owner) was on top of everything and making sure everything ran smoothly.The organization and process with Juan and Natalie was great, they were very communicative and always assured my husband and I that everything will be taken care of, to not worry. If anyone is looking for a place to celebrate their wedding or any other special events, this is the place!! It is not only beautiful, but the service and food is amazing as well. Thank you Juan and Natalie again for everything!! Our special day was perfect with the help of you...