Dollar Tree — Attraction in Town of Hempstead

While I never ever take on to social media to give a bad review. I need to say in all the years I have shopped in my local Dollar tree in ElmontI have never come across a disrespectful and rude employee. However, today I saw someone standing in a register his back not facing me. I said excuse me are you open. Someone behind me asked the same question. Keep in mind that he is not facing the line and sometimes the light doesn't turn on and we can't see what he is doing from our point of view. Someone about to get on the line called him and ask excuse are you open? He gave me the most dirty look and said nothing but looked up at the number. (Not a single word) Not even Sorry no I'm not open, not a word. His rudeness was apparent that 3 customers were like wow he so rude. Upon leaving I had to say to him. I have say that your reaction to a simple question was very rude and not necessary. He replied back If I was opened I would have called you. again in a very rude way. I said that is obvious, however, because your back was turned and I couldn't see what you was doing I politely asked. You looking at the light and not saying anything was very rude, especially if someone is asking respectfully and that is not appropriate customer service. I then realized that he was the manager. He goes on to say It am not going to argue with you and said bye have a good day. I said WoW I cannot believe you are the manager because if your respond to customer this way, even when they ask you a simple question or express that your lack of response and action was rude, you proceed to argue and be dismissive shows the type of character you have and shouldn't be in customer service. I said I will call corporate. He said go right ahead my name is Paul. I will say Paul is rude, disrespectful, inconsiderate, and has not type of good customer services skills. It is a shame he is a manager. I said he should learn skills from the lady that works there who is...

On 10/30/18 I purchased 31 items, including my favorite pineapple juice(2) container, however when i got home i realized that I did not have the juices , I called the store immediately and spoke with one of the Managers who told me that I should return to store with my receipt and speak with the manager Chris, I informed her that I was in Cambria Hts and would come the following day, she said no problem just ask for her or Chris . When I got to the store the following day she was not there so I asked for Chris who was very unprofessional and rude, he said that he would have seen the items if they were left there, I said they were because I went straight home from the store I asked him what if the customer behind me picked it up he said that that was my business and he don't care about that , "that was my problem", I was in disbelief of his rude and disrespectful behavior . Customer service sucks at...

The Dollar Tree Elmont is a decent size. It has room for customers to shop. I visited other Dollar Tree stores...the elmont Dutch Broadway location has more of a variety of products. Be warned because it's a high-traffic location. There are a lot of shoppers and the shelves are scarce. It's a popular place to shop so you have to know what days to go so you can find products you want/need. Dollar Tree usually has shipments come in during the week. So, the shelves are replenished but only for a short time. Like I said it's a popular store. The store for the most part orderly but in some aisles the items are messy and all over the place. Depending on the day and time lines are super long. They have just 2 or 3 cashiers working. The staff are friendly and helpful. There is plenty of parking so you don't have to worry. Overall the store is ok. Definitely...