Where do I begin?. Avoid at all costs!!!. My daughter, granddaughter and I went into the store today. First thing we noticed was no carts considering nobody else was in there shopping. I stood baffled for a few minutes wondering perhaps the store was closed, except we were standing in it. There was an employee up front standing aimlessly and I asked him if they had any shopping carts and was told ,"NO". I was speechless wondering how this store could possibly make money having no shopping carts which would force a customer such as myself to shop less as to avoid carrying so many things. I even said that to the employee who seemed to hate his job. Normally I would pursue the issue but he seemed to feel punished already working there. Next, it seemed that for a store with no customers there was quite a few employess. 3 to 4 employees were mostly in a huddle conversating by the arts and crafts section half heartedly putting out some type of stock. Than there was one following my daughter around like asset protection. I saw one employee who I assumed was an employee and asked for assistance in finding a child safety scissor and was given the, " The , this is my day off", manifesto and blah ,blah, blah. This really blew me away as for all that he could have literally saved 35 words and either told me they didn't have any or direct me to where they were. Finally and thank God I was leaving I went over to checkout and found out that despite having so many employees on duty they no longer have any cashiers and you have to check yourself out. That wouldn't have been such an issue except where you put your products on was dam near to the floor. Now your forced to literally juggle what you had to carry and bend all the way to the floor put them down and than pick them up and scan each item. Don't forget to bring your own bags unless you are going to cough up a quarter for a small not so strong reusable bag as they have nothing else. Finally, I expressed how disheartened I was about how this store went downhill and the employee who I saw aimlessly standing when I entered said he agreed. I told him I was going to do a Google review and he said, " Good". Seems that when employees start feeling like a disappointed customer it's not a good sign to go...
Read moreYou can save money here, there is a wide selection of items. I purchase a tablet case at five dollars plus change. It held up in quality and appearance for several months. Not everything is like that, most of the earphones and computer mouses are at C-grade level and would fail you in a short period. They carry some office products, the art supplies selection improved. Customer service is questionable. There are other concerns. For example, the store sells a mouse pad which would be banned in Calfornia. A label on the package states in it about an unidentified chemical of causing birth defects and reproductive problems. Thank you for the small print warning, Five Below, how considerate of you for the customers! The question is, if the Hollywood state rejects the product why would be safer in Suffolk...
Read moreI have been shopping at this store for years, and never had a bad experience till I went to the bayshore NY location. The mess that greeted me was beyond words . They entire store was in an epic state of disaster. What few employees I encountered seemed overwhelmed. Then when it came time to pay for my items they refused to have a cashier ring me up. I asked to speak to a manager and was met with a nasty attitude. The manager informed me that I needed to use an employment deprival device to ring myself up, and was nasty about it when doing so. I left my full cart of items right there and left without making my purchase. I will never patronize this store or any other in the...
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