Can You Escape? LI — Attraction in Town of North Hempstead

I have done 3 escape rooms in total at Can You Escape? LI. The first 2 experiences were great but the most recent one wasn’t great at all. The game master was very rude to me and my friends after we hadn’t escaped the room. She had a very negative attitude which was very off putting. Also, the three hints that me and my friends received were already information that we had figured out. One of the hints was the exact same information as one of the pages in the room itself, which we had already found but were having trouble deciphering, and instead of giving us a useful hint we were just told verbatim what was on the page we found in the room. The game master didn’t seem the care and took a long time to give us the hints when we asked for them. At some point we were just told the answer for one of the puzzles, which I hated because asking for a hint does not mean give me the answer. The only useful hint was given to my group within the last 5 minutes of the room, so I feel like I wasted my money on this experience because we got so much farther in the last 5 minutes than we did in the first 55 minutes because we weren’t receiving useful hints. The game master then proceeded to make us feel bad for not knowing how to use something in the room and told us “oh well” in a very mean way along with telling us to not get mad at her that she was just the game master, even though she wasn’t a good one. She also did not consider to ask us if we wanted to know how to solve the rest, she just told us and didn’t take into consideration that we might want to come back and try the room again. It was very a very frustrating experience, and I don’t know if I want to go back anymore. I am very disappointed at how everything went down. I wish I could relive the whole experience but with a better game master who didn’t ruin...

I recently took my wife and son to this facility, where we undertook the abandoned factory mystery. I have done a few escape rooms and besides that, not to toot my own horn, but we are extremely clever and intelligent. The biggest gripe I have is that none of the clues intuitively indicated any connection to the next puzzle. Getting numbers nearly always meant a padlock, but aside from that, nearly all the puzzles were mere happenstance. You took the information garnered from one clue and had no idea what to do with that information. It was completely arbitrarily related to something else in the place, with no intuitive connection.

In addition to this, there was a major set of clues that all seemed to connect to a gadget of sorts - this was the only clue really that actually seemed to fit, and after spending a lot of time applying the information to the gadget (I don’t want to spoil with specifics), we were later told by the agent that this puzzle was a complete distraction, only there to make us waste time on it. I kid you not.

In the end, we were unable to complete the challenge in time. We got about 75% done, and that was with the agent sending clues every time to the video screen. Every time we received a clue we all could not believe why there was a connection between the two, and in truth there was no connection; just arbitrarily applied information.

I’ve been to far better escape rooms, and I would strongly recommend steering clear of this one. The challenges were not designed by someone who understands how to assemble a complex set of riddles and challenges to mesh within a...

Meh...it’s pretty pricey, but it has very positive reviews. WTH happened? After showing up and being treated like second-class citizens, they took a group ahead of us who acted like a bunch of entitled asshats! So eventually we got upstairs and we got only half of the setup and missed key details from the game master.

Onto the game...the first step took 15 minutes and a clue to figure out. The game masters clearly weren’t engaged as it took them several minutes of us holding up the hint sign before they even bothered to respond. So we wasted about 8 minutes (out of 50) just waiting for the “game master” to respond. Fast forward to the end of game. We found a red key (that represents winning — the key detail no one ever told us) and spent the last 10 minutes searching the room for something to unlock. The game master showed up about 10 minutes after that and said “why didn’t you walk out of the room?” What? The door was unlocked the whole time...who knew we should walk out only once we found a red key?

Decent setup, poor coordination. Very annoyed with game masters that seemed completely absent. Do I want to wait to have my picture taken?? Are you F-ing kidding me? We walked out feeling unsatisfied that there was no payoff to killing that puzzle with 10 minutes to spare. Get it together,...