Q Nails Salon — Attraction in Troy

I made a appointment at 5:30 on a Wednesday. When i came in they said noone could take me. Very unprofessional. Why let me make a appointment then? If noone could take me? I guess no other person wants to take me except Lori. But she had to leave. I got my nails done a few months back by Lily.. she did not put a nail on right it was pointing up so i went back the next day to fix it. A month later I requested her and she denies me and says she will no longer take me because I complained about my shape she did before on my nails. Thats a LIE. I never complained. You put my nail on wrong and your going to deny me and not do my nails anymore? Thats absolutely pathetic. Would not recommend this place.! You all are trash…you don’t do nails that well either you have horrible customer service and its not very clean in there. I wish i could give 0 stars. This is a photo of my nail pointing up. Its not that bad but when you’re paying alot for your nails they should...

I never do reviews on anything but tonight the ladies definitely went over and beyond for me!! I signed in around 6ish for a fill in, I knew there would be a wait because it was an hour till close and it's the summer season with graduations, wedding and vacations. I brought my son with me who is very impatient but by some miracle was patient the whole time. The ladies were getting customer after customer done with great work. They apologizes numerous time for my wait, I honestly was not bothered by the wait one bit!! They were extremely busy but they did not turn me away or make me feel like I was a bother. Lily started my nails after 7pm, even though it was the end of the day no one rushed and Lily did an amazing job!! My son was given candy and a drink while we were there too!! I've been coming here on and off for multiple years when I do have my nails done but tonight the ladies out did themselves and I definitely know what salon I'm going to...

I enjoyed getting my nails done for the first time ever, for a mock prom. I was happy with them the first few hours then started to actually look at them and realized that they were way too thick (which I also didn't know you had to tell them a certain way so that is my fault) then I also noticed that they were pointing at an angle instead of going straight, and the guy I had who i thought name was David, did not even put my fingers together to make sure they were the same length so both hands have two different lengths, he also did run the dremal over my skin on my thumb many times. He also did not cover up most of the acrylic with nail polish. The atmosphere was very nice but he did not talk at all and just seemed in a hurry to get done, all in all if i went again I would want to make sure I had a different person. The person I had was very tall with tattoos on his neck...