If you're planning a party here, I'd recommend cancelling your plans before they do it for you. Paid in advance on August 4th and received a notice of cancellation on August 24th. We had a party planned for about a month and a half out and they called us after we already sent out invitations and said they were going to close for a few weeks for scheduled maintenance. If you're going to do maintenance you need to block off the times and not let your customers pay for reservations... It would have been one thing if they called a day or two after we reserved online and paid the fee but this was 3 weeks later. They offered to move our reservation to another day but I've already spent money on invitations and received RSVPs for the party. They did provide a refund but my time is just as valuable to me and apparently it means nothing to them that I've already spent resources on using their business. I had a contractual obligation that if I pulled something like this, it would have been a problem but no problem for them to pull. Now I have to throw more time and money at a party before it even happens. I have to track down everyone that was invited to let them know we had to...
Read moreIf you need to keep kids occupied for a few hours one day, this is a good choice. It's not as large as some similar places I've been, but my kids who are ages 2-8 can stay busy for a long time. They love the pretend restaurant and grocery store, the fossil dig and cave area, and the climbing wall. The staff are friendly and helpful, and do a good job of keeping the place tidy. There are a few improvements I would like to see. First, the space area has some neat stuff, but it's not super interactive. There is one display of a rover controlled by an iPad that has been out of order for at least six months. Either fix it, or put something else in. Second, I would like to see some sort of safety harness for the climbing wall. My oldest daughter can climb higher than I can support her, and if she fell, even on the padding below, it would be bad. Finally, the display that shows 3D printing doesn't do anything. You can't actually see the thing working, so what is the point? Overall, a great place to take the kids over break, or when you need an activity on a rainy day. They also host birthday parties, but I don't have any...
Read moreI took my great grandchildren age 3 and 7 yesterday. Summer camp program was going on when we arrived. Parking was difficult to find and took about 15 minutes to find a spot. There were kids participating in the camp approximately 7-12 years old running every where. They had little supervision that I could see and dominated most of the activities. My great granddaughter tried to participate in the grocery store but was informed by these children that they worked there and she needed to let them check her out. The 3 year old was nearly knocked down by a group running through the cave walk way. I saw children in one area beating each other with something similar to pool noodles. Obviously could not play there. The TV set had about 5 children in it. One child spent the entire time we were in that area screaming at my great granddaughter because she wasn’t participating like he wanted her too. All in all it was a disappointing experience and waste of money. We won’t be returning any time soon and certainly not when a camp is...
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