Tractor Supply Co. — Attraction in Violet Township

We purchased an outdoor bench at the close of the season last year. We waited till spring to open it and put it together. A suspension bar was missing among the parts. I emaied customer service and received no reply. I called the customer service number which just repeats a message over and over. I called the store and spoke to someone who advised me to call customer service. I explained the issue with the number but tried it again. Same issue, so called the store back. The gentlemen took my name, number, part number, and model number and advised he would call back. He never did.

We then went to the store and spoke to the Store Manager, who was rude, rolled his eyes, and had zero intention of assisting us. All he cared about was when it was purchased. We weren't looking for our money back, looking to try and return it, we just needed to order the missing part. Whether the item was purchased today or at the end of a season is irrelevant. The point that it is THERE BRAND is! We shop there often but will no longer do so. For a Store Manager to treat a customer that way, he is clearly a poor example of what a Manager is and does not respect the customer. For a company to not provide any customer service is ridiculous, let alone promote someone who has no idea how to...

I shopped at the Pickerington store today, (Father's Day). I am disabled. I needed help finding an item which they had listed on their website as being in stock. I asked one employee and he pointed to the isle that he thought the item would be on. My wife and I were both trying to find the item. She went to ask for help again. The young man that showed up wouldn't help us look. He said "if you don't see it we don't have it". I told him that it was a long drive over to the store. I asked if he would help us look. He got up in my face and nearly touched the end of my nose with his finger. He said I'm not going to argue with you about it. Then he walked away. My wife and I were amazed by his behavior! As we were leaving the store, I asked to speak with the manager. The cashier called for him, and the same young man showed up. I told him that that kind of intimidating behavior was not acceptable. I told him that I needed to report him. His response was "go ahead hotshot, knock yourself out!" He said "we're a multi-billion dollar company. Do you think that your review will harm us? He picked up the phone and said he was going to call the police to report me as a trespasser. As we left he yelled after us "Happy...

So I don't really shop at tracker supply. However there is a company called vip petcare that does clinics and I take my dog there to get her shots. They stopped going to my regular place so it was off to tractor supply...

First off... There was the big sign for the clinic.. but none to let you know where the clinic was in the store. After me and a few other dog owners wondered around for a few mins we found out the clinic was down the bathroom hallway... A very tiny hallway with alot of echos with alot of dogs. The hallway was also tucked in a such a weird area that you could not see it till you where right on top of it. (Also someone asked a employee where the clinic was and the employee then just pointed and walked off.. which would have been fine if not in such a tiny and hard to find hallway)

They had the clinic area to get the shots set up in the back room... Much bigger and much nicer. However it was also by a feed area and I had to keep my dog from trying to eat corn off the floor (she's allergic )

If ur going for the clinic... Don't go. It's worth going to one of the larger tractor supplies where the dogs will not be all crowded on top...