Dropped a laptop on Saturday and was told I would receive a phone call the next day for pricing and timing for a simple reinstall OS. No call was ever received and I contacted them on Tuesday and the employee had no idea what I was talking about would have to reach out to his manager and get back to me. The next day I did receive a call back and was told my laptop would be ready in another week or so because they had to order the parts. Parts? My issue was just software related and did not need any parts whatsoever. I was willing to wait 8 days for a simple 20 minute job but they wanted me to wait about 2-3 weeks. They did not seem as if they cared by their attitudes and unprofessional way of handling customers. They definitely looked like they needed the business pretty badly. Place was tiny and ugly. Looks as if it opened in the 80s. I would never again deal with this place and I would highly recommend you look for...
Read moreThe young gentleman was a life saver. I noticed that my 13 IPhone Pro Max was dropping charged when I moved around and I thought my port was damaged. I called ahead of time and spoke with the same gentleman and he said that it might just need a deep clean which was quoted at $20. After about 10 mins he told me to try it out and so I did. I wiggled the cord as I normally do and then did a little bit harder and sure enough it didn’t drop charge or lose the connection. I’d highly recommend you giving this company a chance. They’re fair...
Read moreTook in my daughters phone back in June for a screen replacement, left the shop and the screen went blank so I went in again and they didn’t charge me. After I got the phone fixed, my daughter complained that the screen is giving her issues with the touch and keeps freezing. 2 months later and the screen goes blank again. I go in today and they want to charge me another $100 for a screen that is aftermarket and not original. Will never go there again, and advise that you avoid...
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