Stuart was great! Probably the best customer service I have ever received! I was in need of a mattress that day and happened to come across his store, when I showed up I seen it was appointment only, I shot him a text, and within LITERALLY 1 minute he called me and let me know he had an appointment out of store but was willing to come drive 25 minutes back to the store to help me out. He was super friendly, helpful, and Very knowledgeable on his mattresses! The prices are like no other. Previously was looking at a $5000 bed that was going to take two weeks, but walked out SAME DAY! with a more comfortable bed that was 1/4 of that price! He was even willing to help us move the mattress into our apartment if we didn’t have help, since my girlfriend & I were concerned about moving it ourselves. Very friendly to my whole family and a very fun, personable person! (Not like those other salesman that only care to get your money) By far the best place to shop for a mattress! I will be recommending everyone to shop from him!...
Read moreMy wife and I were in need of a new mattress after the cat had an accident all over our bed. We didn’t want to wait to have one delivered and we didn’t have a small fortune set aside to take to one of the major retailers, so we were so thankful when we found Stuart and BoxDrop. I called well before his store hours to ask about stock and make an appointment, he was friendly and accommodating and we got a time set up the next day for my wife and I to come in and see the mattresses he had available. He walked us through the store and showed us each different model and explained the differences and gave us some feedback he had gotten from other customers about the different models that were available. We ended up finding one we like that he had in stock and were able to come back and pick it up same day at about 1/3 the cost of going to a regular mattress store. The mattress we got seems to be the same quality as any you’d find in a mattress firm or any other comparable store, and the customer service...
Read moreStuart is such a great guy and is extremely knowledgeable about his products! I came in with back issues including bulging discs and my old mattress was not providing me the support that I needed. When my wife started complaining about back pain also I knew it was time to bite the bullet and find a new one.
Stuart listened to all of my needs and after one night of sleep on our new mattress and base, I’m convinced that we made the right decision! And the price was way below what I thought I would end up spending!
I can’t say enough about our experience! I’ve known Stuart for years and he is the guy that will go out of his way to make sure you get what you need while not draining your bank account. We should’ve done this a long time ago and I will recommend this place to...
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