RWC Windows, Doors, Kitchens, & Baths — Attraction in West Caldwell

Google won't let me enter a new review so I will expand on the 5 year old review that is below. That review was about a large picture window we had installed by RWC and it still operates like new and keeps our living room nice and warm.

We finally decided to replace our rear storm door that leads from the kitchen to the deck. Our regular kitchen door is a Dutch 2 piece door and we had a thin aluminum storm door outside of that. The cold air would constantly leak in, making the kitchen the coldest room in the house. Once we decided to get the work done, there was no doubt we would be calling RWC to do the job, based on past experiences.

I should mention that they also recently installed a glass sliding door at our son's house and that room has never been warmer in the cold, cooler in the summer, and quieter at all times. Another great job by RWC.

But getting back to our rear door. I wanted a Larson "screen away" door, similar to what we have in the front of the house. Per Eric's recommendation, we selected the half glass model, as the bottom is a bit more insulated with the panel instead of glass going all the way down. Already I am glad we did.

It took a while for the door to come in, thanks to COVID delays. The other day we finally got the call from Ashley at RWC that we were waiting for; the door was in and they could install it today (Friday 11/5/21).

Ard, the installer showed up right on time at 08:00 and went right to work removing the old door. Once removed, he had to do some frame work, as the old door was not really properly installed (my doing many years ago with a cheap big box store aluminum door). He basically had to reframe the doorway to ensure a proper seal for the new door. Then he put the new door on the frame, added the hardware, calked all around and made sure it was operating properly. He spent much more time than was expected as he wanted to make sure everything was done perfectly.

Ard is more than an installer; he is a true craftsman. Not only did he do the best job of anyone we have had work on our house, but he had an outstandingly pleasant personality.

The work area was left spotless and the new door is functioning perfectly. There are no gaps or cracks anywhere in the frame that would allow any air to sneak in. In fact, when I opened the main door and just had the storm door closed, it felt like I didn't need the main door any more, that's how good the seal is.

So needless to say, I highly recommend RWC for all of your window and door needs. I am sure their kitchen and bath remodels would be just as greatly done. This is the absolute best company I have ever dealt with regarding home remodeling. They are a very nice family and all of their associates are like family to them. It's so rare to find a company like this where everyone loves what they do.

Thank you again to Ard, Ashley, Eric and everyone at RWC!

Old review starts here: New picture window installed to replace an old one that frame had rotted from water. After the old window was removed, the installer found much more water damage than originally expected. He drove to lumber yard to get a new window sill and additional wood. What was supposed to be a several hour job ended up taking all day due to the damage. Danny, the installer's attention to detail was absolutely fantastic. He added extra insulation and calking to make sure there would be no air leaks around the wood he had to replace. Once the job was finished, it looked better than we ever expected it would. The window quality was as good or better than those heavily advertised expensive units at a much lower cost. The overall job left us extremely satisfied and did not burn a hole in our wallet. I highly recommend RWC for a high quality reasonably priced window replacement or any other work they perform. We will be using them...

TL;DR :) extremely nice people, reliable and reputable contractors, exceptional workmanship, remarkable value; 10/10 would recommend!

We have been putting off doing renovations on our 120-year-old home for the 11 years we’ve owned it, simply because we were nervous about finding a trustworthy and competent contractor in our area. We saw RWC working at a house across the street and as we say it, we “really liked their vibe” so we asked them for a quote on gutting and replacing our very busted old kitchen. Joe came out and listened to all our concerns and noted our tastes and wishlist, and came up with a comprehensive plan that included a really awesome 3d rendering. When the work began, we were most impressed with how kind and personable every worker, specialist, owner and employee of RWC was - they have truly built an incredible team of nice humans that you’d want to hang out with outside of the job. As work continued, we loved how respectful they were of us and our home - they left it spotless every day, took care to address any mid-project hazards before they left for the evening, and even made accommodations to protect our very curious cats.

The workmanship level went far beyond what I felt like we were paying for. Dean, our carpenter and basically everything-person … I truly think he should be internationally famous for the work he does! He seemed to understand exactly what we wanted and would just magically make it happen, but he always asked questions about particulars to be sure he got things perfect the first time. The attention to detail was stunning.

As far as pricing, it was definitely on the higher end of quotes we’ve gotten over the years, but we hoped we would be getting what we paid for - and we did. During the demo, issues arose outside of the scope of the project (rotting subfloor etc) - we worked out payment for the remedies with RWC, and they were taken care of immediately with no impact on the schedule. We never felt like we were being nickel-and-dimed, and the core project never went over budget. The payment schedule in our contract made the expense of an entirely new kitchen easy to manage.

We’re relieved to have discovered them in a sea of horror stories and we feel like we have finally found “our contractor.” We are looking forward to working with RWC again on a couple bathroom renovations - and honestly, after this experience, we’re looking around our house for even...

I had a whole home renovation and I used RWC for my kitchen, doors and windows. It was probably one of the best decisions that I have ever made. From the minute you walk through the door you're treated like part of their family. Anytime I called the office I would deal with Ashley. She was always extremely helpful and super professional.

When it came to the windows and doors, I dealt with Anthony. He is a great guy. He is extremely professional and gets things done. We had made a few changes since he first came out to measure for all the doors, so when the doors were being installed we noticed that some of the doors were not fitting correctly. So I gave him a call to let him know. He came out, remeasured the for doors and took care the the problem. No issues, no problems, just results. Also, which completely astonished me, was an issue we had with a few windows. When the windows arrived from the manufacturer and where initially installed, I notice that one or two windows were a little rough around the edges. I gave Anthony a call to let him know. He came out, took a look and said he would take care of the issue. I figured he would fix the one or windows I told him about. Not the case, he said that the windows were not up to his standard and had all 21 windows replaced. This is service that you don't hear about nowadays.

When it came to the kitchen, I dealt with Joe. We all know that the kitchen is the centerpiece of the home. No matter what challenge I threw at Joe, he delivered and then some. This guy is a rockstar. He designed an amazing kitchen and the process was effortless. I literally just picked out the style cabinet and countertop I liked and he took care of the rest. He went the extra mile to make sure I got precisely what I wanted. He was available whenever I needed him and was instrumental in helping me in many other aspects of my remodel that he was not directly involved with. When people come over now they are in awe of my new kitchen and it's all thanks to Joe. He is a standup guy and I have already referred him to friends looking to remodel their kitchen.

All in all, no matter what the size of your job is, you cannot go wrong with RWC. I would highly recommend them for any of...