Bing's — Attraction in West Des Moines

I don’t like leaving negative reviews, especially for a small business. I have no complaints about the store itself, they have a wide range of amazing and comical items. It’s the customer service I had an issue with. It was an older lady and a lady in probably her early 20’s working the counter. The older lady watched my friend an I as we shopped. She hinted that I was stealing two different times while watching and following us throughout the store. Then again while I was checking out. She straight up accused me of stealing WHILE I WAS RECEIVING THE RECIPT FOR WHAT I HAD JUST PURCHASED (from the younger lady). I hate to complain, and they may get stolen from often, but they cannot accuse everyone who walks in the store. Just because I am a teenager does not mean I will steal. Today ensured that I will not be returning to the store.

Reply to owner Like you said my item was of “small nature” meaning it would not have prevented me from continuing to shop, but yes it is a standard practice at many businesses so I let it slide. “at no point were you accused of stealing” - “we asked if you had any other items behind the counter” I was not asked if I had any other items, that just did not happen. After I got my receipt the lady states “do you have another pin hidden under your glass?” (was carrying a cup). Sounds pretty accusatory to me but you see it...

Super cute store with a lot of fun items to buy however each time I go in here I see the same worker who is very unprofessional. I’m not sure if this person is an employee or owner but she looks older compared to other employees and maybe since I look like a young adult/teenager I’m not treated the same as other customers. The last time I’ve gone in here I was with my friend (both teens) and we were unaware that the store was closing soon. We were looking at the stickers and maybe 5 minutes after they were closed we went to the checkout. While checking out my friend, the worker had a poor attitude and said “next time you need to come earlier.” I know this could come off in a positive way to some people but she was giving us dirty looks and didn’t say anything else to us. I work retail and I know it’s annoying to have customers stay in the shop late but there was no announcement or anything along the lines of says “we close in 5 minutes” or “please checkout asap because we’re closing”. Also, considering we weren’t messing up displays or moving around a bunch of stuff I feel like there was no need for her to have such a bad attitude towards us. I feel bad to leave a poor review for a small business but every time I’ve been here this worker has been extremely passive aggressive towards me and makes me feel awkward being...

As a family we had been eyeing this super cute gift shop for months. However, our experience was unpleasant. We loved the gifts and the vibe and especially, being a part of the LGBTQ+ community myself, how inclusive their products are. But we were followed throughout the tiny store as if we were going to steal. This is quite odd to me since I was able to see that they have over 12 cameras in the store they could watch. When I went to buy one product, the older lady at the cashier's desk asked me "is that it? That's all you're going to buy?" when I tried to respond, she scoffed and I was cut off with her telling me the price while smiling hugely at me. I complimented the store and how excited we were to check it out. Their response was "oh, so you're locals?", "yes, we are" followed by "Good ". The second time I went to buy something during the same visit, the same lady commented "or you're buying something else? You didn't even make it out the door." I again tried to say something and again was cut off and told the price followed by a huge fake smile. We felt pretty judged and awkward and we are just an average husband, wife, and 3 year old child. We wanted to come back so badly to get more awesome stuff and support locally, but we just don't want to feel...