Morrisseys Fine Jewelry — Attraction in West Des Moines

I was going to go to Joseph's after a family member told me I could have my antique engagement ring appraised through them, but they told me it would be several weeks (if I remember correctly the woman said 6) and they would have sent my ring somewhere off-site to be assessed. I wasn't a huge fan of the idea of sending my ring to another location, so I decided to look for a local jeweler. I stopped into Morrisseys Fine Jewelry at the end of the day on a Thursday and they were done with the appraisal mid day Saturday! Not only were they incredibly fast, but they also buffed my ring for me and checked for needed repairs. All the scuffs from the band are gone and it looks brand new! To top it all off the price for this service was less than HALF of what Joseph's quoted me. I will definitely be returning when my ring needs repairs or cleanings...

I went into Morissey Jewelry to have my wedding band re sized and cleaned/polished since my original jeweler closed down. I was happy to support a local business and loved that Morissey was so close to my home. I'm so glad I went to him. We originally went a half size larger, and upon pickup it was a little snug still. So we went up one more half size (he did not charge me for that) and I am absolutely thrilled with the results. It looks better than when I bought it. I haven't been able to wear my band in almost a year! The band still looks thick and sturdy and the diamonds are clean. I truly don't think I've ever seen it so shiny. He was amazing during the whole process and I will absolutely go back for future cleanings/polishings!! (I uploaded a picture of my ring to the...

Simple phone call asking to have a ring resized. Gentleman would not say his name and responded "uhhhh not today!" Then I responded with okay sir, do i need to make an appointment? He then said uhhhh at least a week out. I said I would call back in the middle of the week to set something up and he hung up. Have some decency if you expect to collect service from people. Customer service is...