Flying Squirrel isn’t just a place to jump and play—it’s a place where families feel welcomed and kids of all ages and abilities can have a great time. From the moment you walk in, the staff create a fun, safe, and positive environment. They’re friendly, attentive, and go out of their way to make sure everyone feels comfortable and included.
The team’s energy and enthusiasm are consistent, whether it’s a busy weekend or a quiet weekday. They take the time to engage with kids, encourage them, and make sure they’re having a great experience. It’s clear they care about more than just running a fun facility—they focus on creating a space where everyone feels valued.
Flying Squirrel has quickly become a favorite spot for our family. It’s more than just a fun place to jump—it’s a welcoming environment where kids can be themselves, feel supported, and have an amazing time. Everyone there knows our son, Noah, and always makes him feel like a VIP the moment he walks in. We always look forward to our visits—the positive energy, caring staff, and inclusive atmosphere make it a place you want to keep...
Read morePLEASE READ UP. SERIOUS MATTER Date: 09.09.23 at 2:00pm. Found a guy coming out the girl’s bathroom and he was confronted by the mother of one of the girls. The guy got really defensive and very aggressive to the point he was insulting the mother and threatening her husband and me to go outside so he can beat us up I guess. He was trying to deflect the blame and he knew exactly what to say to the employees. He has clearly done this before. The employees ended up laughing at the mother and acknowledging the guys argument about the mother being crazy. A few girls also mentioned there was a guy with the toilet door opened but she was the only one who spoke up. The mother shouted and made sure everyone at the lobby knew who this guy was but we got laughed at by employees and management didn’t act on the situation. They have cameras so they should confirm if the guy have been doing this for a while or maybe, like he said, an honest mistake, before trying to beat us up. Just watching out for the kids. Be careful. I’ll be monitoring the outcome. Law enforcement takes this kind of threats...
Read moreAwful experience. Overpriced place for very little time and extremely uptight staff. I had paid a 10 session pass for my 4 year old son and used to bring my 10 month old daughter (who can't even stand on her own) with us--the staff would not let her stand on any of the attractions unless we paid another $20 wristband and socks for her---they didn't even have socks her size! When I objected to this non-sense one of their staff members turned to my husband and said "please control your wife." The Manager of this place was just as awful. Worst customer service ever. I rather drive 20 minutes to Urban Air, which is bigger, more fun, cheaper, and has much friendlier staff. UPDATE: The Regional Manager for Flying Squirrel made a real effort to connect with me, hear about my experience, offer a sincere apology and commit to address the situation with his staff. He also offered to make sure we had a great experience if we ever decided to go back to the park and he kept his promise. I'm changing my rating because of the great leadership of the...
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