Appliance Parts Etc. — Attraction in Wilkes-Barre

The absolute worse appliance repair shop I have ever worked with! They do not stand beyond their repairs and what makes matters further worse is that they never pick up their phone and you cannot leave a message. I had them repair my washing machine and then when I went to use it it was still not draining. I tried forever to get an appointment and could not get a day that worked. Now when I call they say they do not have any service people to come out at all! I do not think they want to come out and admit they did not fix it properly because they want to charge me again. So disappointed! Don't get...

Stopped in for a part for my dryer. Already replaced one part and was hoping I had the solution. The man explained that it could be the part I was requesting ($20) but it could also be another part ($45). He tested the part I brought in and it was bad (which my husband already did),he suggested i try the $20 part and see if it is the solution instead of pushing me to buy the $45 part also. Great customer service. I will be back. Oh and dryer is fixed with the $20 part....

Great customer service. Had an issue with my dryer, I took in a video to get their opinion. Lady and gentlemen both said the motor needed to be replaced. After asking me a few questions, gentlemen told me to check the belt first before ordering the part. Turned out to be the motor, part was ordered and received the next day. Honest and...