Our visit was in mid-December, a quieter time for the hotel, accompanied by cold weather in Tsaghkadzor. To start with the pros, we felt the room was not warm enough at first. The staff were understanding and provided an extra electric heater for the room. Furthermore, breakfast was good, and the room was fairly comfortable. ||To pick on some things that could be improved, one would be the flatness of the pillows, which made them uncomfortable. Secondly, there was slightly lukewarm water throughout our stay of two nights. Furthermore, the reception staff did not pick up the phone that night, which led to delays and miscommunication. The next morning, staff cited an electricity shortage in the town and said that the hot water would be back in the next 15 minutes (this was not the case). The reception's explanation did not make sense, as there was hot water running in the taps and the room itself was being heated! ||Breakfast was sufficient to accommodate our vegetarian dietary needs. It would be much appreciated if the kitchen staff were able to provide labels to specify the ingredients in some of the food. We helped ourselves to what we thought were just 'potatoes', only to see fillings of what looked like meat. The staff themselves were unsure if it contained meat and had to confirm with the kitchen. Hence, the staff being informed and having clear labels would lead to a more pleasant experience. ||The experience overall was good, and could be made much better with just a few...
Read moreWe had a fantastic stay at Marriott Tsaghkadzor! All: the hotel, the village/skiing, the team of the property and the niceness of all around - everything was above our expectations. Special thanks to Aram - manager of the hotel - who listened and heard our wishes and helped me organize a fabulous week long stay at the property with my multi-international multi-age family ranging from young children to elderly parents! More than helping at the resort, Aram and the whole team , arranged everything we needed for skiing by providing tips, instructors and comfort in access the servics.||As to the property itself - perfect location, tight in the middle between the village center and with the ski resort. We stayed in the main building with a church view - specious clean comfortable rooms with great bds and service. Two restaurants on site that we tried with great food and service.||As to skiing - we loved that it was not crowded compared to all European resorts at this time of the year. We managed to put on skies both our kids and our parents and enjoyed the off piste skiing ourselves. The lifts are older , open and slower than in a typical Euro resort - but for the needs of our group - all was great.||It was a perfect mix of rest, comfort, beauty, hospitality and effortlessness.|We d love to be back and can definitely...
Read moreWe had a fantastic stay at Marriott Tsaghkadzor! All: the hotel, the village/skiing, the team of the property and the niceness of all around - everything was above our expectations. Special thanks to Aram - manager of the hotel - who listened and heard our wishes and helped me organize a fabulous week long stay at the property with my multi-international multi-age family ranging from young children to elderly parents! More than helping at the resort, Aram and the whole team , arranged everything we needed for skiing by providing tips, instructors and comfort in access the servics.
As to the property itself - perfect location, tight in the middle between the village center and with the ski resort. We stayed in the main building with a church view - specious clean comfortable rooms with great bds and service. Two restaurants on site that we tried with great food and service.
As to skiing - we loved that it was not crowded compared to all European resorts at this time of the year. We managed to put on skies both our kids and our parents and enjoyed the off piste skiing ourselves. The lifts are older , open and slower than in a typical Euro resort - but for the needs of our group - all was great.
It was a perfect mix of rest, comfort, beauty, hospitality and effortlessness. We d love to be back and can definitely...
Read more