Booked on phone, told id pay when I got there.... the woman on phone agreed. I'd been coming for years my partner and I. She then decided to book someone who could pay then and there.. because she rang me after travelling 3 hours and said sorry go somewhere else we accidentally double booked... this is not the first time she's lied to me.... then I said: "what? you and I had an agreement.... I booked and id pay when I get there.".... she said sorry no.. go elsewhere I said no Ibooked with you and you agreed for me to pay apon arrival
.. she said sarcastically:"did you get an sms confirmation from us? being a smartarse... which you get once you pay.. obviously I didn't ,but she knew this. she was more than happy to let me pay after arrival ... a deal is a deal. Just disgraceful way to treat someone.... in past I've even went to book with wotif and booking dot com, with them and asked her, "do you want to price match that way the hotel gets the money?" as we always liked her husband...and she's lied and said "oh no, we don't use them (booking.com or watif) then she lies says rooms are booked slamming phone down on me).... do not book here rudest people out..... i almost had to sleep in my car because she was greedy as and cancelled when I drove 4 hours. Can't trust them. They...
Read moreWe recently stayed at Albury Burvale Motor Inn and had a very decent and comfortable stay at a modest price. The rooms were very clean and spacious, and we were especially impressed with the well-cleaned and well-maintained bathroom. The location couldn’t be more convenient—it's situated near the Hume Highway and is only a short drive to shops, restaurants, and Albury’s central area.
The bed was comfy, and the room provided sufficient amenities such as tea and coffee facilities and even a microwave, making our stay feel more like home. Another big plus was the free on-site parking, which made coming and going extremely hassle-free.
The hardworking staff lady at the front desk was incredibly friendly and helpful, ensuring that check-in was smooth and that we had everything we needed.
Overall, we feel it’s great value for the money, and recommend to anyone looking for a convenient, budget-friendly place to...
Read moreYou’ll think I exaggerating when I say this is the first time I’ve ever felt the need to ‘flee’ a motel. We were supposed to check into room 16. We drove around the back of the motel to be confronted with a motley crew of men. Barefoot. Smoking. Drinking. The Door to their room was open to reveal that it appeared they lived there permanently. They were throwing a ball to their dog and playing loud music. The exterior of the motel is dusty, unkempt and mangy. The interior is only slightly better but it was the intimidating glares from our drinking neighbours that made us flee under the watchful glare of room 12. I do feel sorry for the lady who appears to run the place but if she continues to accommodate people who intimidate their other guests then her business will...
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