Amber Hotel — Hotel in Baku City

Where to start from! Really nice manager and staff! All the staff is polite (something you start appreciating after traveling around the Caucasus region) and helpful. |We got an amazing upgrade to their suite with an amazing view over the city and a lovely balcony. I'm super grateful er had the opportunity to stay in the suite since we were traveling with my 11 months old baby. They provided us with a nice wooden baby cot. |The thing that made me best impression in the room was the extremely high level of cleanliness. Absolutely mirror clean table! This is quite important when you travel with a baby. |Their restaurant is also very cheap and nice - we had breakfast that every morning and it was a complete buffet. They even have their homemade jams. We also had room service ordered from the restaurant - there you can expect some waiting time, but nothing extreme. |We also used their pick up service from the airport and also around the country + drive to Tbilisi with the same driver. I must say I'm grateful we got a Mercedes for those trips since we had a lot of luggage. There was also installed a baby seat in the car. |I'd definitely stay again in this hotel. Not because it is 4 or 5 stars, but because the people working there made us feel welcome and dis their best to satisfy all our needs! |Big thank you to the team of Amber hotel and especially to Emin who made our...

Located a 10-min drive away from the Old Town area. ||Rooms were not maintained well - we had curtains which were falling off from one side, a shower-head which didn't work, a loo pipe which was leaking. We reached late at night (around 10pm) and so looking for another hotel at that time wasn't an option.||We'd booked a "Double or Twin Room" which was a decent sized room. The bed was twin-beds put together as a double bed - with the mattresses of different heights, so couldn't really be used as a double bed.||The hotel had only 1 staff member when we checked-in - and he wasn't trained or equipped to assist us with anything other than check-in. ||The staff in the morning was more helpful, but we were checking-out then in anycase.||Also faced an odd experience when we entered our room after a walkabout in the morning to find our room door open & two men in our room. They explained that they were doing a service check in all rooms on the floor. Odd that the Hotel wouldn't inform us about this and let non-housekeeping staff in like that.||Breakfast spread was good.|Overall, a 'no' to stay here - there are loads of other options in Baku in the same price range which would offer a better...

Located a 10-min drive away from the Old Town area. Rooms were not maintained well - we had curtains which were falling off from one side, a shower-head which didn't work, a loo pipe which was leaking. We reached late at night (around 10pm) and so looking for another hotel at that time wasn't an option. We'd booked a "Double or Twin Room" which was a decent sized room. The bed was twin-beds put together as a double bed - with the mattresses of different heights, so couldn't really be used as a double bed. The hotel had only 1 staff member when we checked-in - and he wasn't trained or equipped to assist us with anything other than check-in. The staff in the morning was more helpful, but we were checking-out then in anycase. Also faced an odd experience when we entered our room after a walkabout in the morning to find our room door open & two men in our room. They explained that they were doing a service check in all rooms on the floor. Odd that the Hotel wouldn't inform us about this and let non-housekeeping staff in like that. Breakfast spread was good. Overall, a 'no' to stay here - there are loads of other options in Baku in the same price range which would offer a...