I had an amazing stay at Hiltown Hotel, Sylhet from February 17 to 21, and I can confidently say it was a fantastic experience! I booked a room for three on the 5th floor, and it was absolutely awesome—spacious, clean, and well-maintained. The washroom was equally impressive, with modern fittings and great cleanliness.
One of the highlights of my stay was the complimentary breakfast—it was simply wow! The variety and quality of food were excellent, making every morning a great start to the day.
The service from the staff was outstanding. Special mention to Al-Amin and Mizanur, who were always attentive and ready to assist with a smile. Also, Rezwana, the lady officer at the front desk, was incredibly professional, welcoming, and helpful throughout my stay.
The restaurant at Hiltown Hotel deserves high praise as well. The food was top-notch, with special favorites like Thai Pad fry noodles, fresh vegetables, and their amazing tea. Every dish was prepared with great flavor and quality.
One minor issue during the stay was the presence of mosquitoes, but the staff was very helpful and provided mosquito spray to manage the problem effectively.
Overall, my stay at Hiltown Hotel was exceptional, and I highly recommend it to anyone visiting Sylhet. The comfort, service, and food quality truly made it a memorable experience. Looking forward to...
Read moreA Truly Exceptional Stay
I recently had the pleasure of staying at Hiltown Hotel, and I can confidently say it was an outstanding experience from start to finish. From the moment I arrived, the staff went above and beyond to ensure a warm welcome and seamless check-in process.
The room was spacious, spotless, and elegantly decorated, offering all the modern amenities one could ask for. The bed was incredibly comfortable, and the view from the window was breathtaking. Every detail, from the high-quality linens to the thoughtful room service touches, reflected the hotel's commitment to excellence.
One of the highlights of my stay was the hotel's restaurant. The food was exceptional — fresh, flavorful, and beautifully presented. The breakfast buffet offered a wide variety of options, catering to every taste and dietary need.
Overall, Hiltown Hotel exceeded all my expectations. Whether you're traveling for business or leisure, I highly recommend this hotel to anyone looking for comfort, quality, and top-tier service. I look forward to returning on...
Read moreI booked two twin bed rooms through Booking.com for two nights. The booking, reception and check in all went well. The rooms are small compared to price and air conditioning is not efficient. On the second day when we came back in the evening, to our dismay we found that the rooms were not made, not even the bathrooms were cleaned and toiletries were not replenished - for which they couldn't give satisfactory explanation. We had to call the room service at night for drinking water, soap, toilet paper etc. The in house restaurant is beautifully decorated but there were not much to eat. There was free breakfast with the rooms but selection of food was very limited and we have to pay for what we ordered extra. Cleanliness is satisfactory and staff are good but they are not trained to manage a star level hotel. In the room there was no diagram for emergency exit although Sylhet falls in the earthquake zone and at that time there were frequent tremor going on in Nepal. Definitely we will not go back...
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