Quality Faria Lima — Hotel in Região Imediata de São Paulo

Staff at check-in were helpful and spoke English. They were also able to supply an adapter so I could charge my phone (Brazillian electrical sockets defeated my 'worldwide' adapter). ||||I was able to store my luggage both upon arrival and after departure. ||||My room was on the 7th floor. There was a surprising amount of street noise, plus aircraft overhead. There was a small, triangular balcony. I suppose it would have been just about big enough to squeeze a chair in beside the air conditioning unit, but in August the weather was not conducive to lingering outside anyway.||||The room was clean, fairly large and the bed was comfortable. There was a safe and a fridge. Room service was promptly provided and the food was good. Breakfast was also good with plenty to choose from.||||It took me 1 hour 45 mins to reach the hotel by train and metro from Guarulos Airport (but on the plus side it only cost me R4.30, the equivalent of about £1) - I was able to manage fine with a suitcase even though trains were quite busy, it being rush hour. ||||The hotel is about 10 mins walk from Faria Lima metro station, and is 5 mins from bus stops (buses take cash, R4.30). The hotel is not in the centre of town but its proximity to public transport means this does not matter. There are plenty of shops to buy snacks hereabouts, plus you are minutes away from the Eldorado Shopping Centre. The area seemed very safe to...

This is a nice property, modern, reasonably priced. But one word of warning: when you arrive for check-in, you should make sure that you are attended to by one of the nice professional female staff, or by the wonderful male employee ELI, who is so friendly and helpful - and you should AVOID a front-desk employee named Rodrigo. He will give you the exact OPPOSITE kind of room that you request. He will even complain about why he will not give you the room you desire. And if you sit in the lobby to work, odds are you can catch Rodrigo sleeping behind the computer at the front desk. The breakfast is pretty nice, with a good selection, and you can get a nice, inexpensive dinner if you like, delivered even to. your room, by...

Booked through the Choice hotels app. The app showed it was 2 blocks from Paulista Ave. Its not... I also booked a smoking room. Was told no smoking here. Wasn't even gave a room with a balcony. I am a platinum member using reward points. Very poor service. Not even a greeting, Hello, thank you for being a preferred client. Tried to order cake and ice cream for room service. Apparently you can get everything else but cake and ice cream 24 hours a day. No ironing board, no coffee maker. The website and app is...