Hotel gazei — Hotel in Bansko

The goods||Very friendly manager (Ivan). ||Breakfast was beautiful and different every day. ||The room was spacious, clean and very warm. And with a nice view||There was a small refrigerator inside the room. ||Bathroom was brand new with normal shower cabinet (not the wet room type).||Near Pirin str were everything is.||||The bads||There is no parking near the hotel. When I arrived at 22:00 I was asked to park in a dark snowy plot, 150 m from the hotel across the main road, which was already packed with cars. The new picturesque but no entry park-road in front of the hotel, which on 2/2017 wasn't even on google earth street view, destroyed the possibility to park in front of the hotel. I protested saying that on booking com there was the false information that there was parking on site and the owner let me park in front of the hotel saying that he would pay the fine! Never moved the car again.||There is no shuttle bus for the gondola and the distance is marginal on foot. And since there was the parking problem, it was difficult to move my car (and pay at the gondola parking). It took us 12-15' walk on ski boots to reach the gondola. Please notice that due to the huge gondola queues, 10' delay to reach the gondola means 20' delay to reach the slopes On 17/2/2017 arrived at gondola 8:35-first lift at 10:40. Next day arrived at gondola 8:54-first lift at 11:20||Breakfast room is on the basement and a little claustrophobic . They have plenty of room on the ground floor to move it there.||My wife was denied by the lady who was in charge of the breakfast room, a second cup of coffee. Never happened to me before in a hotel. Notice that there were three of us and only one (my wife) had coffee. We made no comment.||Next day when my wife took a piece of bread from the window connecting the buffet with the kitchen, the same lady attacked her rudely telling her to leave the bread down and that it was her job to put the bread on the buffet (where there was none) and that "here is not your home" (exact words). When my wife let the bread down and turned her back, the stuff-lady made faces at her. I asked her for everybody to hear, to use "better language" (my exact words) and her answer was "get out of here gypsy" (her exact words). I imagine she meant it as an insult||Even though Ivan the manager is the best, I wouldn't go again there due to the lack of parking and the...

Me amd friend had a great time here for the start of the ski season. The host Ivan was always very friendly and helpful. We had use of the suana and jacuzzi upon request, which took about 20 mins just to get it all warm for us, which was really needed after and hard days skiing. Room and bathroom were clean, warm and tidy. Guest services made our bed each day amd changed our bedding after 3 days and we only stayed for 5 days. Breakfast was 8-10am. Small selection but just what we needed for a good start to the day on the slopes, each day hot breakfast was different, from French toast, fried eggs, boiled eggs, bacon, local sausage, pancakes etc and a variety on bread spreads and fillings. Local tea, machine coffee, juice and cereal were also available. The hotel is 5 mins walk gondola and everthing else from food, drink and skiing hire in between. Ivan and the rest of the staff made us feel very welcome and would come here again. Ivan even helped with transportation to the bus station for us which is ablut 20 mins walk as our coach was leaving at 7am in the morning. Overall we were happy with...

We stayed at this hotel from from 30th August to 10 September 2016. Rooms & Showers are spacious & comfortable & we had a fabulous view of the Piren Mountains. Ivan, the owner, was so kind and helpful in every way & his Mother made dellcious breakfasts. A 1st class hotel at a very reasonable price which we would highly recommend.||Bansko is a very good place for a holiday but one or two downsides. By mid September quite a few of the restaurants close:we believe the gondola cable lift closes and the bus up to Vehren finishes on 15 September and does not start again until July.||Highlights of our trip included a 3 hour ride in the narrow gauge railway (8 lev return) up the mountains to Veliingrade Sud. There is a lovely park there. You only have 1.5 hours before the train back to Bansko. You could take a taxi and spend more time there but will be expensive.||Our favourite restaurants were Yonkata; Victoria; Loghouse & Georgi.||Cannot wait to return to Hotel...