Pirin Palace White Apartments — Hotel in Bansko

We had been expecting a room similar to what we had seen in the pictures online. On arrival it was quite a different story. Checkin was simple and easy however the apartment was rather minimal and very basic. The bathroom was a wet room with no glassed in shower. I know this is quite traditional in Bulgaria (my wife comes from Bulgaria) but the photos online show enclosed shower. Given all four of us had 2 showers a day, the space was constantly wet, toilet paper kept getting wet, etc. The apartment was large enough, but with only a single table and 3 chairs we couldn't all sit down for breakfast. The whole apartment was in need of some TLC, remnants of old brackets existed on walls, skirting was coming off in most places, the cheap laminate flooring was not in great condition, only 3 hooks remained on the wall to hang anything up which just isn't enough when you have four ski jackets and four sets of ski trousers to dry off at the end of each day. There were only 3 hangers inside the wardrobe, so luckily the mother in law brought us more. This could be a nice place as it is only a stones throw from the gondola, but it just wasn't nice and inviting to come back to at the end of each day. We visited a couple of other apartments which our friends had rented and they were in much nicer condition with places to store and hang things. There were people from other apartments smoking in the corridor and the smell just came through under our apartment door which was...

I went with a group of friends Skiing in January for a week, but only my boyfriend and I stayed in the Pirin. ||On arrival i was pleasantly surprised at the location, it was perfect, very close to shops, restaurants, ski hire shops and the gondola lift. ||The room was spacious, comfortable and warm. The bathroom was a little small, but it still did the job. ||The staff were friendly enough, although they don't speak very good english, if any at all!||The breakfast we were offered at the restaurant next to the hotel was lovely, lots to choose from at a very good price.||The downsides however were, there are quite a fair few steps leading up to the hotel, so if you're not good on your feet this could be a problem. Also the spa and fitness room were a bit strange and off putting, it's very dark and i certainly wasn't going to get a...

We had a 1 bedroom apartment at Pirin Palace and it was absolutely beautiful and clean. The rooms were big, the beds were comfy and the décor was modern and nice. We had views of the mountain which was beautiful as the sun was out for a couple of days while we were there. The location for the Gondola is brilliant and there was plenty around us like supermarkets and things to do.||||My major problem was the wifi. Absolutely terrible connection unless you went down to the reception which is the size of a cupboard. Also, one of the main reasons I booked Pirin Palace was for use of the Sauna and Steam room after a day on the slopes but when we got there we were told they no longer had either of them....